Tax Compliance Information

One of the roles of the Department of Revenue is to promote tax compliance and ensure everyone follows Tennessee tax laws. This section of our website has useful information covering the following topics. Click on the subject in the column on the left to read more about each area:

  • Request a Ruling:  Revenue rulings are statements regarding the substantive application of law and statements of procedure that affect the rights and duties of taxpayers and other members of the public.  Learn more about how to request a ruling on this page.  
  • How to Prepare for an Audit:  This video is designed to prepare taxpayers on what to expect should their business be selected for an audit by the Department of Revenue.
  • Request an Informal Conference: The informal conference process is available to any taxpayer that has received a proposed assessment of tax. Read more about how to request an informal conference on this page.
  • Taxpayer Bill of Rights:  State law protects certain rights that you, as a taxpayer, have. You can read more about these rights on this page.
  • Problem Resolution Office:  The aim of the Problem Resolution Office is to provide support to Tennessee taxpayers who have not been able to resolve their tax issues through the department’s normal problem resolution process.  More information about problem resolution and requesting taxpayer assistance can be found on this page.   
  • Tax Delinquencies: If you receive a notice that you owe money to the Department of Revenue, it is extremely important to contact us immediately in order to avoid collection actions.  You can also read more about our collection procedures, payment plans, and voluntary disclosure here.
  • Retail Accountability Program: In an effort to ensure a level playing field, the Department of Revenue is constantly monitoring sales tax collected and remitted from all businesses. The purpose of the Retail Accountability Program is to ensure the sales tax retailers collect is submitted to the state to finance services provided to Tennesseans.