Office Locations
Customer Service: Walk-In Service Suspended Until Further Notice
With health and safety in mind in response to COVID-19, the Tennessee Department of Revenue is not currently receiving walk-in customers at our regional and downtown offices. Walk-in service is suspended until further notice. This includes the Motor Carrier office at 44 Vantage Way in Nashville.
If you need assistance, please call our Taxpayer Services Division at 615-253-0600, email revenue.support@tn.gov or visit Revenue Help.
The Tennessee Department of Revenue has offices throughout the state. Walk-in visits are not available in all Revenue offices. Please view the information below to find contact and availability information.
| Office | Address | Phone | Walk-ins Available? |
| Chattanooga | 1301 Riverfront Parkway, Suite 203 Chattanooga, TN 37402 |
(423) 634-6266 | Yes |
| Cookeville | Location Address: 1100 England Drive, Suite 4A Cookeville, TN 38501 Mailing Address: Tennessee Department of Revenue Andrew Jackson State Office Building 500 Deaderick Street Nashville, TN 37242 |
(931) 526-9699 | No |
| Jackson | Lowell Thomas State Office Building 225 Dr. Martin Luther King Dr., Suite 340 Jackson, TN 38301 |
(731) 423-5747 | Yes |
| Johnson City | 204 High Point Dr. Johnson City, TN 37601 |
(423) 854-5321 | Yes |
| Knoxville | Location Address: 7175 Strawberry Plains Pike, Suite 209 Knoxville, TN 37914 Mailing Address: Tennessee Department of Revenue P.O. Box 14035 Knoxville, TN 37914 |
(865) 594-6100 | Yes |
| Memphis | 3150 Appling Road Bartlett, TN 38133 |
(901) 213-1400 | Yes |
| Nashville - Tax-related questions/issues | Andrew Jackson State Office Building 500 Deaderick Street Nashville, TN 37242 |
Find phone numbers here. | Yes |
| Nashville - Vehicle Title & Registration/Motor Carrier | 500 Deaderick Street Nashville, TN 37242 |
Find phone numbers here. | Yes |
| Shelbyville | Location Address: 875 Union Street, Suite B & C Shelbyville, TN 37160 Mailing Address: Tennessee Department of Revenue Andrew Jackson State Office Building 500 Deaderick Street Nashville, TN 37242 |
(931) 685-5010 | No |
| Out-of-state Offices | |||
| Atlanta, GA | 5665 New Northside Dr., 160 Atlanta, GA 30328 |
(770) 541-5980 | No |
| Chicago, IL | 800 Roosevelt Road, Building B, #206 Glen Ellyn, IL 60137 |
(630) 790-0631 | No |
| Houston, TX | 8203 Willow Place South, Suite 420 Houston, TX 77070 |
(832) 912-8500 | No |
| Newport Beach, CA | 180 Newport Center Drive, #250 Newport Beach, CA 92660 |
(949) 720-8434 | No |
| New York, NY | 1500 Broadway, Suite 1100 New York, NY 10036 |
(646) 366-5880 | No |
| Philadelphia, PA | 1950 Street Road, Suite 105 Bensalem, PA 19020 |
(215) 245-4556 | No |