Board of Pharmacy
Allegations of Opioid Abuse or Diversion
Effective January 1, 2019, reports by employees of any entity that prescribes, dispenses, or handles opioids of suspected opioid abuse or diversion shall be accepted by the health professional licensure boards by calling the Complaint Intake Hotline at: 1-800-852-2187.
About the Board of Pharmacy
Created in 1893, The Tennessee Board of Pharmacy licenses and registers Pharmacists, Pharmacies, Pharmacy Technicians, Manufacturers, Wholesale/Distributors, Outsourcing Facilities, Oxygen Suppliers, Researchers and Medical Service Representatives.
The Board also enacts rules addressing professional conduct and standards of practice. Our purpose is to ensure that the pharmacists of Tennessee are providing competent pharmaceutical care in accordance with state and federal laws. To that end, we determine the competency of graduates of recognized schools or colleges of pharmacy applying for licensure, ensure compliance with the Pharmacy Law, and take disciplinary action and conduct hearings when appropriate.
Our mission is to serve Tennesseans by providing a fair, flexible, and positive regulatory environment for pharmacy related industries. In support of this mission, the Tennessee Board of Pharmacy is committed to:
Maintaining public confidence in the integrity of the Pharmacy industry and professions;
Establishing policies that protect the public while balancing the interest of the consumers, industries, and professionals;
Providing services and information to assist the public in responding to the regulated industry or profession; and,
Enhancing the quality of life, health and safety for the citizens of Tennessee.
Contact the Board of Pharmacy
Tennessee Department of Health
Health Related Boards
Tennessee Board of Pharmacy
665 Mainstream Drive
Nashville, TN 37243
Phone: (615) 253-1299
Fax: (615) 741-2722
What Does the State Board of Pharmacy Do?
Your pharmacist receives information from and is regulated by the State Board of Pharmacy. Your State Board of Pharmacy:
- Licenses all pharmacists and pharmacies in the state.
- Inspects all pharmacies located in the state.
- Enforces regulations and takes disciplinary actions when necessary.
- Investigates and helps resolve consumer complaints.
- Promotes education, wellness, and quality of life.
- Advocates the highest quality of affordable pharmaceutical care.
- Protects and serves the public health, safety, and welfare of pharmaceutical consumers.
Patient Bill of Rights.
You have the right to expect your pharmacist will:
- Be professionally competent and adhere to accepted standards of pharmacy practice.
- Treat you with dignity, consistent with professional standards for all patients, regardless of manner of payment, race, sex, age, nationality, religion, disability, or other discriminatory factors.
- Act in your best interest when making pharmaceutical care decisions.
- Serve as your advocate for appropriate drug therapy and make reasonable efforts to recommend alternative choices in coordination with your health care providers.
- Maintain your medical records, keeping them confidential, using them routinely to maximize your care, and making them available to you for review upon request.
- Provide counseling, using the methods appropriate to your physical, psychological, and intellectual status.
- Have your prescriptions dispensed and pharmacy services provided at a pharmacy of your choice in an atmosphere which allows for confidential communication and in an environment which is private, properly lighted, well ventilated, and clean.
- Monitor drug therapy within your medical regimen for safety and efficacy and make reasonable efforts to detect and prevent drug allergies, adverse reactions, contraindications, or inappropriate dosage.
- Monitor your compliance and proper drug use and institute remedial interventions when necessary. Prominently post the Pharmacy Patients’ Bill of Rights.