Help Desk

The Help Desk of the Tennessee Department of Labor and Workforce Development (TDLWD) offers several options to assist unemployment claimants, job seekers, employers, or anyone seeking information about the Department or wishing to submit a Help Desk ticket:

  • "Submit a request" - Click and go through guided options to create a Help Desk ticket and send it to the desired agency. Someone will respond to your email address.
  • "Search" field - Type in a topic to show articles in the Knowledge Base.
  • FAQs - Click on any box to view articles about that Division.
  • Promoted articles - Under the FAQ boxes, you may view a list of featured articles of interest.


Help Desk Homepage

Part of the Help Desk of the TDLWD is pictured here. Web address: