Public Involvement & Communication Office

James K. Polk Building, Suite 700
505 Deaderick Street
Nashville, Tennessee 37243

The basic responsibility of this office is to enhance and improve communication between TDOT and its stakeholders and customers and to provide accurate and timely information to the public. TDOT uses multiple communication tools to carry out its responsibility including the agency website, publications and social media, all of which are coordinated through this office. This office is also responsible for internal communication through newsletters and other forms of verbal, written and electronic communication. Since public involvement is an important process, this office implements strategies to ensure the public is fully informed and has the opportunity to be involved in developing, building and maintaining our state transportation system.
 

Office of Constituent Services

Amanda Tidwell,
Coordinator of Customer Service
Coordinator of Public Meetings/Hearings
Amanda.K.Tidwell@tn.gov

The primary responsibility of the Office of Constituent Services is to provide a process for our customers, constituents and partners to communicate with TDOT and to facilitate solutions to their issues. This office coordinates public hearings/meetings in accordance with the TDOT Public Involvement Plan, oversees the agency correspondence system, surveys customers and helps foster better customer service.

Vacant
Public Involvement Coordinator