Policies & Guidance

The most current versions of the forms can be found under: Program Operations > Hoursing Inspections

Note:  All Providers should have registered users capable of conducting SIRI searches. To register, an email from the Executive Director or designee must be sent to dd.investigation@tn.gov, providing the names and position titles, business emails, and business phone numbers and addresses of up to three personnel, including the Executive Director. (For agencies operating in more than one of the grand regions, each office should sign up separately.) If you have any questions or run into any problems, please email the same mailbox, or reach SIRI Coordinator, Norah Glickstein, at 615-253-5024.

Effective March 15, 2014

The Department of Intellectual and Developmental Disabilities (DIDD) Provider Manual, Chapter 5.8. Provider Governance, section 5.8.a.8 and 5.8.b.5 respectively addresses required orientation for not-for-profit and for-profit providers:

  • 5.8.a.8: The Board chairperson and the chief executive officer/executive director are required to attend a DIDD new provider orientation within ninety (90) calendar days of assuming office or complete the online equivalent.
  • 5.8.b.5: Within ninety (90) calendar days of being appointed or beginning contracted services with DIDD, the executive director is required to attend a DIDD new provider orientation or complete the online equivalent.

The DIDD New Provider Orientation class is conducted in each DIDD Region.  DIDD highly encourages the new provider (chief executive officer, executive director, or other administrator responsible for executing contracts and board chair) to attend the regional orientation class.  Existing providers who wish to attend are also welcome.

To complete the online New Provider Orientation, go to the Agenda section below. Then click each topic title to access and read  the information.  For additional information about the specific topic, e-mail the person listed in the contact section. 

IMPORTANT NOTE:  If you choose to review the online New Provider Orientation materials prepared by DIDD in lieu of attending the New Provider Orientation class, please review the information carefully.  Upon completion of your review, sign, date and retain a copy of the New Provider Orientation Acknowledgment Form, as it must be available for review by Quality Assurance staff during future surveys.


New Provider Orientation Acknowledgment Form 

For more information, contact Linda Maurice, Provider Enrollment Coordinator at (615) 532-6568 or Linda.Maurice@tn.gov.

Topic
Provider Agreement Process

How to File a Complaint

Provider Protocol

Division of Advocacy Services & Customer Focused Services

For Employment and Day Services Information , go to the DIDD home page click the link Community Services/Employment First.

 
New Provider Orientation Person Centered Practices

Supported and Semi-Independent Living Housing Inspection Form​

Supported and Semi-Independent Living Request for Inspection Form

Home Closure/Change to New Agency Form for Supported and Semi-Independent Living

HIPAA

HIPPA Secure Email Guide
Division of Clinical Services New Provider Orientation

DIDD Investigators

Reportable Incident Forms
Quality Assurance Overview

Licensure

Reporting Fraud, Waste and Abuse of Government Funds and Property - Policy 70.2.1

Recoupment - Policy 80.4.5
Fiscal Accountability Review (FAR)
HCBS Training, Tools and Resources
Waiver Amendments

Effective: January 1, 2018

Effective: January 1, 2016
Effective: January 1, 2015

Service Definitions:

Therapy Service Definitions:

Day Service Definitions: