Additional History/Outages

April  2024

Currently there is a Major Service Disruption impacting Decatur, Humpreys, and Shelby counties. 04/03/2024 7:34 AM Resolved.

Currently there is a Major Service Disruption impacting Crockett, Decatur, Hardin, Houston, Perry, Wayne, and Weakley counites. 04/16/2024 7:14 AM Resolved.

Currently there is a Major Service Disruption impacting Benton, Chester, Crockett, Decatur, Dyer, Gibson, Hardeman, Hardin, Henderson, Henry, Lake, Lauderdale, Madison, McNairy, Obion, Perry, Shelby, Tipton, and Weakley counties. 04/26/2024 7:52 AM Resolved.

 

 

March 2024

Currently there is a Major Service Disruption impacting TCES Application services. 03/1/2024 7:52 AM. Resolved

Currently there is a Major Service Disruption impacting Crockett, Decatur, Hardin , Houston, Perry, Wayne, and Weakley counties. 03/04/2024 1:12 AM Resolved.

Currently there is a Major Service Disruption impacting Bledsoe, Sequatchie, and Marion counties. 03/11/2024 7:22 AM Resolved.

Currently there is a Major Service Disruption impacting Crockett, Decatur, Perry, Hardin, Weakley, Houston counties. 03/08/2024 7:53 PM Resolved.

Currently there is a Major Service Disruption impacting A-List application. 03/12/2024 1:34 PM Resolved.

Currently there is a Major Service Disruption impacting A-List application. 03/21/2024 11:50 AM Resolved.

Currently there is a Major Service Disruption impacting Bledsoe, Coffee, Grundy, Fentress, Lawrence, Putnam, and White counties. 03/26/2024 9:43 AM Resolved.

Currently there is a Major Service Disruption impacting Bedford, Cannon, Cumberland, Dickson, Fentress, Grundy, Pickett, Jackson, Overton, Marshall, Putnam, Van Buren, and Warren counties. 03/26/2024 6:33 PM Resolved.

Currently there is a Major Service Disruption impacting Cisco AnyConnect VPN services. 03/31/2024 6:00 PM Resolved.

 

February 2024

Currently this a Major Service Disruption impacting IPT Services Statewide. 02/05/24. 8:05 AM Resolved.

Currently there is a Major Service Disruption impacting Sullivan and Washington counties.  02/14/24. 4:23 PM Resolved.

Currently there is a Major Service Disruption impacting multiple counties and multiple sites in Middle Tennessee.  02/14/2024 3:02 PM Resolved.

Currently there is a Major Service Disruption impacting Revenue Call Center.  02/19/2024 9:37 AM  Resolved.

Currently there is a Major Service Disruption impacting Statewide Single Sign-On (SSO) services. 02/22/2024 08:27 AM Resolved.

Currently there is a Major Service Disruption impacting TCES Application services. 02/26/2024 3:26 PM. Resolved.

Currently there is a Major Service Disruption impacting CORE Application  services. 02/29/2024 7:48 AM Resolved.

January 2024

Currently there is a Major Service Disruption impacting Hardin, Henry, and Madison counties Driver's License Sites.  01/02/2024.  1:22 AM Resolved.

Currently there is a Major Service Disruption impacting the Edison application being able to login. 01/04/2023. 6:59 AM Resolved.

Currently there is a Major Service Disuption impacting Multiple Servers remote access at Data Center South. 01/05/2023. 3:22 AM Resolved.

Currently there is a Major Service Disruption impacting TCSES. 01/08/2024 08:23 AM Resolved.

Currently there is a Major Service Disruption impacting Perry and Wayne counties. 01/10/2024 1:00 AM Resolved

Currently there is a Major Service disruption impacting the Johnson City RNSC Hub Site. 01/16/2024 8:09 AM Resolved.

Currently there is a Major Service Disruption impacting DNS Statewide issues keeping users from accessing State applications. 01/17/2024 9:07 AM Resolved. 

Currently there is a Major Service Disruption impacting TEDS application functionality.  01/17/2024 10:02 AM Resolved.

Currently there is a Major Service Disruption impacting TDOT's Database Servers and Critical applications. 01/24/24 8:38 AM Resolved.

Currently there is a Major Service Disruption impacting IPT Services statewide including DCS Call Center. 01/28/2024 3:34 AM Resolved.

 

December 2023

Currently there is a Major Service Disruption impacting Wayne and Perry counties.  12/04/2023 3:06 PM Resolved.

Currently there is a Major Service Disruption affecting A-List application.12/06/2023 09:46 AM Resolved.

Currently there is a Major Service Disruption affecting TCSES application. 12/06/2023 03:46 PM Resolved.

Currently there is a Major Service Disruption impacting Cheatham, Davidson, Giles, Montgomery, Overton, Robertson, Rutherford, Sumner counties. 12/13/2023 03:01 PM Resolved

Currently there is a Major Service Disruption impacting Network Node Manager for server monitoring. 12/20/2023. 1:36 PM Resolved.

 

November 2023

Currently there is a Major Service Disruption impacting Department of Transportation SmartWay System Statewide. 11/02/2023 3:34 PM Resolved.

Currently there is a Major Service Disruption impacting Cisco Finesse Call Centers Statewide. 11/09/2023 9:33 AM Resolved.

Currently there is a Major Service Disruption impacting NetTN - Memphis Hub Site 40 South Street Memphis. 11/09/2023 6:21PM Resolved.

Currently there is a Major Service disruption in Clay and Overton counties. 11/13/2023 8:24AM Resolved.

Currently there is a Major Service disruption impacting the Tennessee Highway Patrol Dispatch Office. 11/13/2023 10:32 AM Resolved.

Currently there is a Major Service Disruption impacting Single Sign-on (SSO) applications such as Microsoft Teams, ServiceNow, etc.  11/17/2023 08:19AM Resolved.

Currently there is a  Major Service Disruption Impacting TCSES accessibility/login. 11/27/2023 06:51AM Resolved.

Currently there is a Major Service Disruption impacting TFACTS application. 11/28/2023 7:58 PM Resolved.

Currently there is a Major Service Disruption impacting the CARAT application. 11/29/2023 2:00AM Restored.

Currently there is a Major Service Disruption impacting Johnson and Jefferson counties.  11/29/2023 5:18 AM Restored.

October 2023

Currently there is a Major Service Disruption impacting Cloud Servers unable to access in Azure Cloud. 10/04/2023 12:46 PM  Resolved.

Currenty there is a Major Service Disruption impacting DHCP Printing Statewide. 10/12/2023 3:54 PM Resolved.

Currently there is a Major Service Disruption impacting Clay, Dekalb, Fentress, Jackson, Overton, Pickett, Putnam, White counties. 10/16/2023 10:15 AM Resolved.

Curretly there is a Major Service Disruption for Shelby, Hardeman, and Weakley counties 10/23/2023 1:29 PM Restored.

Currently, there is a Major Service Disruption for Bradley, Coffee, Dickson, Hamilton, and Maury counties 10/25/2023 8:52 AM Restored.

Currently there is a Major Service Disruption at multiple sites including Carroll County Call Center 10/27/2023 07:09 AM Restored.

September 2023

Currently there is a Major Service Disruption impacting Hickman, Decatur, Houston, Wayne, Madison, Henry, Perry, Crockett, and Weakley counties. 09/12/2023 7:57 AM Restored.

Currently there is a Major Service Disruption impacting Microsoft Teams widespread delay in receiving messages. 09/13/2023. 11:16 AM Restored.

Currently therer is a Major Service Disruption impacting Gibson, Weakley, Sequatchie, and Obion counties. 09/14/2023 3:32 PM Restored.

Currently, there is a Major Service Disruption affecting Morgan and Scott counties 09/15/2023 3:34 PM Restored.

Currently there is a Major Service Disruption impacting OBM Device Monitoring (Network Node Manager) 09/20/2023 7:51 AM Restored.

Currently there is a Major Service Diisruption impacting Bradley, Coffee, Davidson, Dickson, Hamilton, Lawrence, Marshall, Maury, Williamson and Wilsn county Driver's License Sites. 09/20/2023 8:02 AM Restored.

Currently there is a Major Service Disruption impacting Cisco Jabber Statewide users not able to login. 09/22/2023. 12:45 PM Restored.

Currently there is a Major Service Disruption affecting the TEDS application 09/29/2023 04:09 AM  Restored.

August  2023

Currenty there is a Major Service Disruption impacting HCFA's Interchange application 8/07/2023 7:10 AM Restored.

Currently there is a Major Service Disruption impacting TCSES application. 8/09/2023 7:56 AM Restored.

Currently there is a Major Service Disruption impacting Fayette and Hardeman counties. 8/10/2023 10:09 AM Restored.

Currently there is a Major Service Disruption impacting Shelby, Tipton, Weakley, and Dyer counties. 8/14/2023 8:18 AM Restored.

Currently there is a Major Service Disruption impacting TriCor Call Center 8/14/2023 9:05AM Restored.

Currently there is a Major Service Disruption impacting Benton, Cheatham, Davidson, Decatur, Dickson, and Humphreys counties. 8/14/2023 9:13 AM Restored.

Currently there is a Major Service Disruption impacting Cisco Jabber with users receiving Certificate errors. 8/16/2023 8:08 AM Restored.

Currently there is a Major Service Disruption impacting the Driver's License System Statewide.  8/16/2023 1:41 PM Restored.

Currently there is a Major Service Disruption impacting Decatur, Henderson, McNairy, Perry and Wayne counties.  8/16/2023 7:59 PM Restored.

Currently there is a Major Service Disruption impacting Bledsoe, Sequatchie, and Van Buren counties.  8/16/2023 9:55 PM Restored.

Currently there is a Major Service Disruption impacting Loudon and Knox Counties. 8/16/2023 8:33 PM Restored.

Currently there is a Major Service Disruption affecting Hardin, Henry, and Madison counties. 8/22/2023 1:50 AM Restored.

Currently there is a Major Service Disruption impacting Bledsoe county. 8/23/2023 2:20 PM Restored.

Currently there is a Major Service Disruption affecting Giles and Dekalb counties. 8/24/2023 7:42 AM Restored.

Currently there is a Major Service Disruption affecting Bradley, Coffee, Davidson, Dickson, Hamilton, Lawrence, Marshall, Maury, Wilson, Williamson, and Rutherford counties. 8/24/2023 7:38 AM Restored.

Currently there is a Major Service Disruption affecting Bradley, Coffee, Davidson, Dickson, Hamilton, Lawrence, Marshall, Maury, Wilson, Williamson, and Rutherford counties. 8/24/2023 3:47 PM Restored.

July 2023

Currently there is a Major Service Disruption Impacting IPT Phone System - making and receive phone calls 7/7/2023 2:38 PM Restored.

Currently there is a Major Service Disruption Impacting Hardin and McNairy counties 7/10/2023 2:23 PM Restored.

Currently there is a Major Service Disruption Impacting Cumberland, Putnam, Warren, White, and Smith counties 7/21/2023 4:13 PM Restored.

Currently there is a Major Service Disruption Impacting Benton, Dickson, Humphreys, and Shelby counties 7/24/2023  11:31 AM Restored.

Currently there is a Major Service Disruption Impacting IPT Phone Services 7/25/2023 7:43 AM Restored.

Currently there is a Major Service Disruption impacting Hawkins, Hamblen, Hancock, and Cocke counties 7/27/2023 7:37 AM Restored.

Currently there is a Major Service Disruption impacting Claiborne and Hancock counties 7/30/2023 4:29 AM Restored.

June 2023

Currently there is a Major Service Disruption impacting Perry and Wayne counties. 6/03/2023 2:21 PM Restored.

Currently there is a Major Service Disruption impacting Edison Cloud Hosted application. 6/03/203 7:52 AM Restored.

Currently there is a Major Service Disruption impacting Metro E Circuit. 6/06/2023 8:20 AM Restored.

Currently there is a Major Service Disruption impacting Cisco Jabber/IPT in Middle Tennessee. 6/05/2023 10:39 AM Restored.

Currently there is a Major Service Disruption impacting State Network at the Governor's Residence. 6/06/2023 3:11PM Restored.

Currently there is a Major  Service Disruption impacting Jobs4tn.gov 6/08/2023 9:51AM Restored.

Currently there is a Major Service Disruption impacting Active Directory IPT Phone Numbers. 6/09/2023 10:06 PM Restored.

Currently there is a Major Service Disruption impacting Cisco Jabber making Outbound calls. 6/12/2023 9:19 AM Restored.

Currently there is a Major Service Disruption impacting InContact Department of Human Services Call Center and Customer Care Center. 6/13/2023 3:53 PM Restored.

Currently there is a Major Service Disruption impacting VPN clients due to DNS errors. 6/20/2023 7:36 AM Restored.

Currently there is a Major Service Disruption impacting Wayne, Perry, and Deactur counties. 6/22/2023 11:55 AM Restored.

Currently there is a Major Service Disruption impacting TFACT Certificate expiration dates issue. 6/24/2023 2:16 PM Restored.

May 2023

 

Currently there is a Major Service Disruption impacting Department of Human Services OndDHS Web Application 5/02/23 4:01 PM Restored.

Currently there is a Major Service Disruption impacting Putnam, White, and Cumberland counties. 5/04/203 7:47 AM Restored.

Currently there is a Major Service Disruption impacting  Server monitoring. 5/07/2023 3:24 PM Restored.

Currently there is a Major Service Disruption impacting Service Desk application. 5/10/2023 11:42 PM Restored.

Currently there is a Major Service Disruption impacting multiple network sites at 40 South Main Street Hub Site. 5/12/2023 1:34 PM Restored.

Currently there is a Major Service Disruption impacting Enterprise Active Directory Services. 5/12/2023 1:17 PM Restored.

Currently there is a Major Service Disruption impacting Children's Services IPT CAll Center.5/12/2023 2:33 PM Restored.

Currently there is a Major Service Disrupton impacting Bradley, Coffee, Davidson, Dickson,, Lawrence, Maury, Marshall, Rutherford, Williamson, and Wilson counties.  5/16/2023 4:03 AM Resolved.

Currently there is a Major Service Disruption impacting Madison, Hardin, and Henry counties DL Stations. 5/19/2023 7:57 AM Restored.

Currently there is a Major Service Disruption impacting Overton, Fentress, and Jackson counties. 5/24/2023 1:19 AM Restored.

Currently there is a Major Service Disruuption impacting TEDS application. 5/25/20235:56 AM Restored.

Currently there is a Major Service Disruption impacting Department of Human Services Call Center in Montgomery county 5/29/2023 .7:48 AM Restored.

April  2023

 

Currently there is a Service Disruption impacting A-List Credit Card payment processing. 4/12/23 5:22 PM Restored

Currently there is a Major Service Disruption impacting multiple sites in Shelby County. 4/14/2023 12:39 PM Restored

Currently there is a Major Service Disruption impacting Accent mainframe application 4/17/2023 6:03 PM Restored

Currently there is a Major Service Disruption impacting Active Directory  Services Statewide. 4/17/2023 12:56 PM Restored

Currently there is a Major Service Disuption impacting Cisco AnyConnect VPN and Outlook emails to Google. 4/19/2023 7:49 AM Restored

Currently there is a Major Service Disruption impacting DIDD's Titan Application Server Issue. 4/19/2023 4:05 PM Restored

Currently there is a Major Service Disruption impacting IPT users in 423, 931, 615, and 629 Area Codes.  4/26/2023 10:42 AM Restored

March 2023

 

Currently thee is a Major Service Disruption impacting Van Buren, Bledsoe, Sequatchie, and Marion counties.  3/08/2023 1:11 pm Restored.

Currently there is a Major Service Disruption impacting Wes, MIddle, East Tennessee Regions. 3/13/2023 1:07 pm Restored.

Currently there is a Major Service Disruption impacting Cumberland, Davidson, Fentress, Grundy, Jackson, Overton, Pickett, Warren, White, and Van Buren counties. 3/16/2023 10:15 am Restored.

Currently there is a Major Service Disruption impacting Cisco Jabber 3/22/2023 3:40pm Restored.

February 2023

Currently there is a Major Service Disruption impacting Anti-Virus client for users. 2/03/2023 2:00 PM Restored.

Currently there is a Major Service Disruption impacting DCS Child Abuse Hotline Call Center. 2/04/2023 12:26 PM Restored.

Currently there is a Major Service Disruption impacting Department of Transportation Citrix applications. 2/17/2023 8:43 AM Restored.

Currently there is a  Major Service Disruption impacting Multi-Counties, Multi-Sites in Cumberland, Putnam, White and Warren counties. 2/18/2023 4:25 PM Restored.

Currently there is a Major Service Disruption impacting DNS and DHCP services in Memphis area.  2/22/2023 1:08 PM Restored.

Currently there is a Major Service Disruption impacting Cisco Jabber -instant messaging. 2/23/2023 10:31 AM Restored

Currently there is a Major Service Disruption impacting Lewis, Perry, and Wayne counties. 2/23/2023 1:01 PM Restored.

Curently there is a Major Service Disruption impacting Bledsoe, Marion, Sequatchie, and Van Buren  counties. 2/23/2023 9:16 AM Restored.

January 2023

Currently there is a Major Service Disruption impacting the Edison application. 1/09/2023 10:15 AM Restored.

Currently there is  a Major Service Disruption impacting IPT phone users in Jackson, Chattanooga, and Nashville areas. 1/12/2023. 1:04 PM Restored.

Currently there is a Major Service Disruption impacting Mainframe ACCENT application. 1/14/2023  9:55 AM Restored.

Currently there is a Major Service Disruption impacting Crockett and Houston counties. 1/18/2023 10:35 AM Restored.

Currently there is a Major Service Disruption impacting IPT phone users in Middle and West TN. 1/18/2023 3:51 PM Restored.

Currently there is a Major Service Disruption impacting VanBuren and Warren counties. 1/21/2023 8:16 AM Restored.

Currently there is a Major Service Disruption impacting IPT phones in East and Middle Tennessee 1/27/2023 9:25 AM Restored.

 

 

 

December 2022

 

Currently there is a Major Service Disruption impacting Revenue Call Center. 12/02/2022 9:50 AM Restored.

Currently there is a Major Service Disruption imacting the Mainframe. 12/07/2022 12:33 PM Restored.

Currently there is a Major Service Disruption impacting the Enterprise SFTP Server. 12/21/2022 7:53 AM Restored.

Currently there is a Major Service Disruption impacting Cisco Jabber customer login. 12/21/2022 7:30 AM Restored.

Currently there is a Major Service Disruption impacting TCES application. 12/21/2022 9:25 AM Restored.

Currently there is a Major Service Disruption impacting Madison, Hardin, and Henry county DL Stations. 12/23/2022 4:04 PM Restored.

Currently there is Major Service Disruption impacting multiple counties and multiple network sites across the state. 12/24/2022 3:14 PM Restored.

Currently there is a Major Service Disruption impacting 4th Floor Enterprise Core Hub at Tennessee Tower. 12/24/2022 9:45 AM Restored.

Currently there is a Major Service Disruption impacting 1350 Foster Avenue. 12/26/2022 1:22 PM Restored.

 

November 2022

Currently there is a Major Service Disruption impacting IPT Services - Memphis Hub.  11/05/2022 7:36 PM Restored.

Currently there is a Major Service Disruption impacting  Bedford, Cannon, Cumberland, DeKalb, Davidson, Fentress, Grundy, Jackson, Lewis, Marshall, Overton, Pickett,Putnam, Van Buren, White, and Warren Counties. 11/07/2022  3:04 AM Restored.

Currently there is a Major Service Disruption impacting Edison application 11/17/2022 4:38 PM Restored.

Currently there is a Major Service Disruption impacting the Davidson Co TennCare Call Center  11/28/2022  10:37 AM Restored.

Currently there is a Major Service Disruption impacting TCSES application. 11/30/2022 7:31 AM  Restored.

 

 

 

 

 

 

 

October 2022

Currently there is a Major Service Disruption impacting the Mainframe and Accent. 10/03/2022 4:02 PM Restored.

Currently there is a Major Service Disruption impacting Department of Safety and Homeland Security credit card processing. 10/10/2022 4:09 PM Restored.

Currently there is a Major Service Disruption impacting McNairy, Gibson, Henderson, Perry, White, Decatur, Wayne, and Weakley counties. 10/12/2022 9:07 PM Restored.

Currently there is a Major Service Disruption impacting IPT Finessee Statewide. 10/13/2022 12:45 PM Restored.

Currently there is a Major Service Disruption impacting Lewis, Perry, and Wayne counties. 10/13/2022 10:35 PM Restored.

Currently there is a Major Service Disruption impacting VPN login issues. 10/26/2022 7:47 AM Restored.

 

 

 

 

September 2022

Currently there is a Major Service disruption impacting Morgan and Scott counties. 9/06/2022 6:08 AM Restored.

Currently there is a Major Service disruption impacting ServiceNow Knowledge Base. 9/07/022 11:57 AM Restored.

Currently there is a Major Service disruption impacting Inovah Payming Processing. 9/15/2022 4:25 PM Restored.

Currently there is a Major Service disruption impacting  Multiple Driver's License Stations and Toll Free and Long Distance Services. 9/20/2022 8:17 AM Restored.

Currently there is a Major Service disruption impacting Cisco AnyConnect VPN. 9/20/2022 9:30 AM Restored.

Currently there is a Major Service disruption impacting Cisco Jabber in the Nashville area. 9/22/2022 3:51 PM Restored.

Currently there is a  Major Servcie disruption impacting Statewide DNS/DHCP services. 9/27/2022  11:16 PM Restored.

Currently there is a  Major Service disruption impacting  TCES application. 9/28/2022 9:25 AM Restored.

Currently there is a Major Service disruption impacting Cisco AnyConnect VPN. 9/29/2022 2:25 AM Restored.

Currently there is a  Major Serivce disruption impacting Cannon, Cumberland, Clay, Dekalb, Overton, PIckett, Putnam, White and Warren counties. 9/29/2022 3:35 PM Restored.

August 2022

08/04/2002 Currently there is a Major Service Outage impacting Network Connectivity at Multiple Sites. 8/04/2022  7:40 PM Restored.

08/08/2022 Currently, there is a Major Service disruption A-list application is experiencing slowness. 8/08/2022 1:48 PM Restored.

08/09/2022 Currently there is a Major Service disruption Password Automation/Major Incident T-Mobile text messages 8/10/2022  12:57 PM Restored.

08/11/2022  Currently there is a Major Service disruption impacting Wayne, Perry, and Lewis counties. 8/11/2022 2:33 PM Restored.

08/12/2022 Currently there is a Major Service disruption impacting the Call Center.  8/12/2022 1:19 PM Restored.

8/18/2022 Currently there is a Major Service disruption impacting the STS Service Notification website.  8/18/2022 1:08 PM Restored.

08/19/2022 Currently there is a Major Service disruption impacting Area 901 phone services. 8/19/2022 1:39 PM Restored.

08/19/2022 Currently there is a Major Service disruption impacting Envrionment and Conservation Park Reservation phone line. 8/19/2022 4:29 PM Restored.

08/22/2022 Currently there is a Major Service disruption impacting Mainframe 3270 services. 8/22/2022 7:09 PM Restored.

08/25/2022 Currently there is a Major Service disruption impacting Department of Safety and Homeland Security SAS Solution. 8/25/2022 1:41 PM Restored.

08/27/2022 Currently there is a Major Service disruption impacting Formstack submissions. 8/27/2022 8:28 AM Restored.

08/28/2022  Currently there is a Major Service disruption impacting Mainframe 3270 services. 8/28/2022 1:07 PM Restored.

08/28/2022  Currently there is a  Major Service disruption impacting Mainframe 3270 services. 8/28/2022 5:27 PM Restored.

08/29/2022 Currently there is a Major Service disruption impacting FIS Payment processing. 8/29/2022 9:44 AM Restored.

08/29/2022 Currently there is a Major Service disruption impacting Production Filenet. 8/29/2022 11:40 PM Restored.

08/30/2022 Currently there is a  Major Service disruption impacting Production Filenet. 8/30/2022 12:11 PM Restored.

July 2022

07/01/2022 Currently Department of Health VRISM application is down statewide. 7/01/2022 12:20 PM  Restored.

07/04/2022 Currently the Jobs4tn.gov website is down statewide. 7/04/2022 10:35 AM Restored.

07/06/2022 Currently a Major Service Outage impacting Nework Connectivty at Multiple Sites. 6:25 PM Restored.

07/08/2022 Currently ther is a Major Service Disruption impacting network connectivity at Multiple Sites. 1:09 PM Restored.

07/11/2022 Currently a Major Service Outage impacting network connectivity at Multiple Sites. 4:07 AM Restored.

07/11/2022 TDOT Service Desk Call Center is down. 8:37 AM Restored.

07/15/2022 Currently Statewide VPN lssues logging in. 8:37 AM Restored.

07/15/2022 Currently Production E-Portal Environment is down. 11:11 AM Restored.

07/20/2022 Currently Statewide Messaging and Chat is down. 11:12 PM Restored.

07/21/2022 Currently, there is Department of Safety and Homeland Security Production A-List printing issues. 12:57 PM Restored.

07/22/2022 Currently, TEDS Application is stuck in Read Only mode. 7:47 AM Restored.

07/30/2022 Currently, Mobius View access issues 11:15 AM Restored.

07/30/2022 Currently, Mainframe access is unavailable 8:24 PM Restored.

June 2022

06/07/2022 Currently OBM Monitoring is not receiving alerts. 6/07/2022 8:41 PM Restored.

06/10/2022 Currently Monitoring of Servers and Network appication is down 6/10/2022 1:54 AM Restored.

06/16/2022 Currently IPT Voice Mail Indicator Light is stuck on 6/16/222 1:22 PM Restored.

06/17/2022 Currently there is a multi-county, multi-site network outage that is impacting Stewart and Montgomery counties 6/17/2022 5:24 PM Restored.

06/22/2022 Currently there is a Department of Safety and Homeland Security Call Center that cannot make or receive phone calls 6/22/2022 5:41 PM Restored.

06/23/2022 Currently there is a multi-county, multi-site network outage impacting Cannon, Dekalb, and Smith Counties 6/24/2022 1:26 AM Restored.

06/27/2022 Currently there is a Department of Revenue Call Center Outage 6/27/2022 9:08 AM Restored.

06/27/2022 Currently there is a multi-county, multi-site network outage impacting Warren and Grundy counties. 6/27/2022 11:52 AM Restored.

 

May 2022

05/02/22022 Currently Treasury Public Facing Websites are down 05/15/2022 2:30 PM Restored.

05/05/2022 Currently Driver's LIcense Idemia Service is Unavialable 05/09/2022 1:58 PM Restored.

05/06/2022 Currently there is a  Multi-County, Multi-Site network outage in Knox, Sevier, Jefferson, Anderson, Fayette, Greene, Sullivan, and Washington Counties. 05/09/2022 7:51AM Restored.

05/11/2022 Currently there is a Multi-County, Multi-Site network outage impacting Perry and Wayne counties. 05/12/2022 9:16 PM Restored.

05/18/2022 Currently the DHS SQL Server Cluster will not start that host all DHS applications 05/18/2022 11:32 PM Restored.

05/25/2022 Currently the InContact Call Center application is not allowing agents to acccess Max statewide. 05/25/2022 11:06 PM Restored.

05/27/2022 Currently TEDS application is down. 05/27/2022 6:50 AM Restored.

April 2022

04/02/22 Currently there are Statewide Edison login issues 4/02/22 04:01AM Restored.

04/07/2022 Currently there are InContact login issues 4/07/2022 5:43PM Restored.

04/12/2022 Currently Disitributed interface to Mainframe applications is down. 4/12/222 10:47AM Restored.

04/13/2022 Currently there is Multi-County, Multi-Site network outage impactin the following counites: Campbell,, Crockett, Davidson, Decatur, Fayette, Gibson, Hardeman, Hardin, Haywood, Houston, Lawrence, Macon, Madison, McNairy, Overton, Perry, Wayne, and Weakley counties. 4/19/2022 9:44AM Restored.

04/19/2022 Currently IPT Phones in 423 Area Code are not accepting calls. 4/19/2022 9:39AM Restored.

04/21/2022 423 Area Code Jabber missing features and login issues after update 4/21/2022 3:00PM Restored.

04/22/2022 Safety Alist applicatoin unable to start transactions or take phones. 4/22/2022 10:44AM Restored.

04/25/2022 Currently there is a Multi-County,  Multipe Site network outage impacting the following counties: Dekalb, Smith, and C annon. 4/25/2022  3:37PM Restored.

04/29/2022 Currently the Enterprise Filenet application is down. 4/29/2022 7:38AM Restored.

 

March 2022

03/25/22: Currently, there are network related issues  in various offices in the Chattanooga area. 3/25/22 3:56PM Restored.

03/28/22: Currently, there is a Statewide VPN user connection isues. 3/28/22 9:41AM Restored.

03/30/22:Currently there is a Multi-County, Mulit-Site network outage impacting Madison and Caroll counties. 4/01/22 2:30PM Restored.

 

February 2022

2/09/22: Currently working a soft phone issue in the 423 area code making long distance calls out. 2/10/22 12:19pm Restored.

January 2022

December 2021

November 2021

11/09/21: Currently, we are experiencing an issue with authentication and users may experience issues logging in. The issue is currently being investigated.  We will continue to monitor the issue and advise of any updates. from 11/09/21 at 9:11am - 11/09/21 1:49pm Restored.

October 2021

 

September 2021

August 2021

July 2021

7/21/21: The State credit card processing(FIS) system was unavailable from  11:10-12:03.- Resolved.