Tennessee Department of Safety & Homeland Security Reflects on Hurricane Helene Response
One year ago, Hurricane Helene brought devastating floods to East Tennessee. Lives were lost, families were displaced, and entire communities were tested. Earlier this year, the Department of Safety & Homeland Security shared a three-part video series to honor the first responders who put their lives on the line during the storm. On this anniversary, we remember the victims and reflect on the strength shown across our state.
The Lifeline – TACN
When phone service failed and floodwaters cut off whole towns, the Tennessee Advanced Communications Network kept first responders connected. In one rescue, a stranded swiftwater crew used their TACN radio to send an emergency signal that guided a Tennessee Highway Patrol helicopter to their location and saved their lives.
Watch The Story Here: youtube.com/watch?v=VL- Wqhm6k&t=1s
From Rising Waters to Rising Above – THP
One trooper was swept away while rushing to help others. Rescuers pulled her to safety, but she immediately turned to aid a man who had shattered his ankle escaping the floodwaters. Soaked and exhausted, she carried him out.
Watch the dramatic video here: youtube.com/watch?v=15evTH-vs7Q&t=37s
Saving Lives from the Sky – THP Aviation
With roads washed away and families stranded, THP pilots and Nashville Fire Department rescuers airlifted 18 people from a barn roof in Unicoi County, balancing a helicopter skid on the rooftop to bring each person to safety.
Hear from Holly Schuler, one of the survivors rescued from that barn roof: youtube.com/watch?v=YUKMRz688o4&t=298s
A Department-Wide Effort
The Department’s divisions worked side by side. TACN engineers kept radios online. Homeland Security coordinated with partners to secure critical infrastructure and assist communities with rescues. Driver Services deployed mobile units so survivors could replace lost IDs. Troopers carried out rescues on the ground, in the water, and from the air.
Commissioner Jeff Long said, “We will never forget the lives lost to Hurricane Helene. We also remember the families still rebuilding and the men and women who stepped forward without hesitation to help their neighbors. Their courage represents the very best of Tennessee.”
Colonel Matt Perry, Tennessee Highway Patrol, said, “Our troopers answered every call during Helene, whether it was on the road, in the floodwaters, or in the air. I’m proud of their service, and I’m equally proud of the teamwork with local, state, and federal partners who stood together in those difficult days.”
On this anniversary, we honor the victims, thank the first responders, and recognize the resilience of Tennesseans who continue to move forward.