Frequently Asked Questions (FAQs)
Q:How do I renew my Massage License?
A: To renew online, please visit https://apps.tn.gov/hlrs/
Q: How do I change my name?
A: Please complete the application and follow instructions found at: https://www.tn.gov/content/dam/tn/health/healthprofboards/PH-3619.pdf
Q: How do I change my address?
A: Login at https://lars.tn.gov/datamart/login.do.
Q: How do I verify the status of a Tennessee license?
A: You may verify the license of any health care practitioner or facility in Tennessee via our website at: Individual: https://apps.health.tn.gov/Licensure/default.aspx
Q: How do I complete the background check process and what is my OCA number?
A: Follow this link for instructions on how to complete your background check. For applicants living out of state, please note that results are typically received sooner when fingerprints are electronically scanned; therefore, if you are going to be in Tennessee anytime during the application process, it may be to your benefit to schedule a fingerprint scan rather than submitting a fingerprint card.
Q: I would prefer to receive all information from the Board electronically. Can I change my contact preferences?
A: Yes, you can “opt in” to receive all information from theBoard electronically by. Even if you opt in, you must always maintain a currentmailing and practice address on file with the Board. You are required to notifythe Board of any change to the information maintained in your licensure filewithin thirty (30) days of any such change.
Q: How do I file a complaint against a physician?
A: If you believe a practitioner’s performance or behavior is unprofessional, unlawful or unacceptable, you may file a complaint through the Health-Related Boards’ Office of Investigations. You can call that office directly at 1-800-852-2187 or you can access the
Allegation Report form through the Office of Investigation webpage using this link.
Q: How do I obtain a listing of all Licensed Massage Therapist in Tennessee?
A: Follow this link and fill in your required criteria