IDD Program Specialist 3 - Jackson, TN (Madison County)

Salary: $4,017 - $6,039 (Monthly) / $48,204 - $72,468 (Annually)

Job Description

The Department of Disability and Aging (“DDA”) is hiring a Program Specialist 3 to work with the Intermediate Care Facility (ICF) Unit in the Quality Management Division. The candidate would work to assess quality of services and compliance with federal regulations for private ICF homes in the West Region.

This highly motivated individual will require a combination of strong leadership skills, strategic thinking, interpersonal skills with the ability to effectively communicate with staff in the private agencies and explain regulatory processes.

Surveyors are required to travel within their assigned region, to include driving to/from provider agencies, as well as occasional travel across the state to assist other members of the team. A flex schedule is utilized for the team, which will occasionally require longer workdays in which the time worked beyond the standard workday is flexed out later in the week. Surveyors are off state holidays and weekends.

Key Responsibilities

  • Observations of services at provider agencies. Interview provider staff and Individuals.
  • Review documentation and ensure quality services standards are provided for recertification of services.
  • Write Federal Reports. Investigate Complaints.
  • Educate individuals regarding required quality metrics of services.
  • Assist in Development of Quality Improvement Plans.
  • Time management skills to meet key deadlines for reports.

Education and Experience

  • Candidates must hold a Bachelor’s degree in: Social Work, Special Education, Physical Therapy, Occupational Therapy, Psychology, etc. with two years’ experience working with IID. 
  • Must have one year of professional/ management experience integrating, coordinating, and monitoring services.

About DDA

The Department of Disability & Aging is the state agency responsible for providing services and support to more than 1.5 million Tennesseans with intellectual and developmental disabilities and to older Tennesseans. For people with intellectual and developmental disabilities, this is done through programs such as, but not limited to, the home and community-based waiver programs, Tennessee Early Intervention System (“TEIS”), Katie Beckett Program, Medicaid Alternative Pathways (“MAPs”) Program, and Family Support Program. For older adults, some of those programs include CHOICES, State Health Insurance Assistance program (“SHIP”), home and community-based programs, nutrition services, caregiver support, transportation assistance, and public guardianship.

The department supports people to live the lives they envision for themselves by ensuring people are free to exercise rights, engage with their broader communities and experience optimal health. DDA is the first state service delivery system in the nation to receive Person- Centered Excellence Accreditation from the Council on Quality and Leadership. It has also been recognized as a national leader in its efforts to increase competitive, community-based employment outcomes for people with disabilities and its commitment to enhancing independence through Enabling Technology.

Interested candidates should apply at https://www.tn.gov/careers/apply-here.