Consumer Resources
- Chattanooga Better Business Bureau
508 N. Market St.
Chattanooga, TN 37405
Phone: 423-266-6144
www.chattanooga.bbb.org - Clarksville Better Business Bureau
214 Main St.
Clarksville, TN 37040
Phone: 931-503-2222 - Columbia Better Business Bureau
502 N. Garden St., Suite 201
Columbia, TN 38401
Phone: 931-388-9222 - Cookeville Better Business Bureau
18 N. Jefferson St.
Cookeville, TN 38501
Phone: 931-520-0000 - Franklin Better Business Bureau
367 Riverside Dr., Suite 110
Franklin, TN 37064
Phone: 615-250-7431 - Knoxville Better Business Bureau
255 N. Peters Rd., Suite 102
Knoxville, TN 37923
Phone: 865-692-1600
www.knoxville.bbb.org - Memphis Better Business Bureau
3693 Tyndale Dr.
Memphis, TN 38125
Phone: 901-759-1300
www.memphis.bbb.org - Murfreesboro Better Business Bureau
530 Uptown Square
Murfreesboro, TN 37129
Phone: 615-242-4222 - Nashville Better Business Bureau
25 Century Boulevard, Suite 101
Nashville, TN 37214
Phone: 615-242-4222
www.nashville.bbb.org
What To Do….
If You Become a Victim of Identity Theft
- Immediately file a report with your local police department or sheriff’s office. If you are a Tennessee victim, contact the Identity Crimes Unit at 615-251-5185 or visit www.tn.gov/safety
- File a complaint with the Federal Trade Commission. Call 1-877-ID-THEFT or visit https://reportfraud.ftc.gov
- File a report with the three major credit bureaus.
Equifax
P.O. Box 7402741
Atlanta, GA 30374
www.equifax.com
Report Credit Fraud: 800-525-6285
Request Credit Report: 800-685-1111
TransUnion
P.O. Box 2000
Chester, PA 19022
www.transunion.com
Report Credit Fraud: 800-680-7289
Request Credit Report: 800-888-4213
Experian (TRW)
P.O. Box 2002
Allen, TX 75013
www.experian.com
Report Credit Fraud: 888-397-3742
Request Credit Report: 888-567-8688 - Make copies of all relevant documents. Log all conversations, including dates, times, names, and telephone numbers. Keep your receipts.
A Tennessee law can help parents “freeze out” ID thieves and scammers aiming to pilfer the private information of teens or the information of a person to whom a guardian or conservator has been appointed.
Tenn. Code Ann. § 47-18-2111 gives parents or legal guardians the ability to enact a security freeze on persons under 16 years of age or an incapacitated person under the care of a guardian or conservator. When the freeze is in place, consumer reporting agencies (e.g. TransUnion, Equifax, Experian) cannot release that person’s credit report or any other information regarding that person unless the security freeze is removed. This prevents others from requesting information, but it may also prevent you from allowing others to access that information quickly should that become necessary in the future.
An amendment to Tenn. Code Ann. § 47-18-2108 establishes that a consumer reporting agency shall not charge a Tennessee consumer to place, temporarily lift, or permanently remove a security freeze.