Skip to Main Content

  • Scam Alert

    Beware Social Security, Homeland Security Impostor Scams

    Read More

  • Can You Pass Our Consumer Pop Quiz?

    Watch Video

  • Consumer Resources

    Read More

  • Consumer News & Information

    Read More

  • Verify a License

    Read More

  • Scams Stop Here

    Watch Video

  • FTC 2018 Sentinel Report

    Tennesseans Lost Over $18M to Scammers & Fraud in 2018

    Read More

  • Protect Yourself & Your Loved Ones from Genetic Testing Scams

    Read More

  • A Credit Freeze Can Freeze Scammers!

    Read More

    Consumer Affairs

    The Division of Consumer Affairs is the clearinghouse for consumer complaints about unfair or deceptive acts or practices conducted within this state.  The Division strives to protect consumers and legitimate business enterprises from those who engage in illegal activity as provided under the “Tennessee Consumer Protection Act of 1977,” T.C.A. §§ 47-18-101 et seq.  The Division also encourages the development of fair consumer practices and promotes statewide consumer education.

    As of September 30, 2019, the Division will be housed within the Consumer Protection Division of the Tennessee Attorney General’s Office.    The Attorney General has authority to enforce the Consumer Protection Act and other consumer protection related laws, both state and federal.

    Please note that while the Division transitions to a new home, you may continue to see references on this website and materials from the Division that reference the Department of Commerce and Insurance. The information in the resources is still accurate – the Division simply moved.

    Consumer Events
    Thursday, February 20, 2020 | 09:30am

    Scam Prevention Education for Older Adults - Johnson City

    Johnson City Senior’s Center

    Friday, February 21, 2020 | 10:00am

    Scam Prevention Education for Older Adults - Mountain City

    Johnson County Senior Center

    Wednesday, March 11, 2020 | 10:00am

    Scam Prevention Education for Older Adults - Kingston

    Kingston Senior Citizen Center

    See Calendar