Consumer Affairs
The Division of Consumer Affairs is the clearinghouse for consumer complaints about unfair or deceptive acts or practices conducted within this state. The Division strives to protect consumers and legitimate business enterprises from those who engage in illegal activity as provided under the “Tennessee Consumer Protection Act of 1977,” T.C.A. §§ 47-18-101 et seq. The Division also encourages the development of fair consumer practices and promotes statewide consumer education.
As of September 30, 2019, the Division will be housed within the Consumer Protection Division of the Tennessee Attorney General’s Office. The Attorney General has authority to enforce the Consumer Protection Act and other consumer protection related laws, both state and federal.
Please note that while the Division transitions to a new home, you may continue to see references on this website and materials from the Division that reference the Department of Commerce and Insurance. The information in the resources is still accurate – the Division simply moved.
Consumer Affairs News
- AG Slatery Leads Coalition Applauding Federal Legislation to Modernize Antitrust Enforcement and Protect Consumers
- Consumer Alert: Flooded Vehicles on the Used Car Market
- Tennessee Attorney General’s Office Warns Against Fraudulent Text Messages
- AG Slatery Co-Leads Bipartisan Coalition Calling on FDA to Regulate E-Cigarettes and Oral Nicotine Products
- AG Slatery Calls for Faster Implementation of Anti-Robocall Technology
- Attorney General Slatery Leads $26 Billion Agreement with Opioid Distributors/Manufacturer
Consumer Events
See Calendar