Consumer Affairs
The Division of Consumer Affairs is the clearinghouse for consumer complaints about unfair or deceptive acts or practices conducted within this state. The Division strives to protect consumers and legitimate business enterprises from those who engage in illegal activity as provided under the “Tennessee Consumer Protection Act of 1977,” T.C.A. §§ 47-18-101 et seq. The Division also encourages the development of fair consumer practices and promotes statewide consumer education.
As of September 30, 2019, the Division will be housed within the Consumer Protection Division of the Tennessee Attorney General’s Office. The Attorney General has authority to enforce the Consumer Protection Act and other consumer protection related laws, both state and federal.
Please note that while the Division transitions to a new home, you may continue to see references on this website and materials from the Division that reference the Department of Commerce and Insurance. The information in the resources is still accurate – the Division simply moved.
Consumer Affairs News
- TN AG Skrmetti Issues Warning to Scammers and Price Gougers Following Tennessee’s Devastating Flooding
- TN AG’s Division of Consumer Affairs Issues QR Code Scam Alert
- TN AG Endorses the Child Exploitation and Artificial Intelligence Expert Commission Act of 2024
- Attorney General Jonathan Skrmetti and DOJ Lead Federal Antitrust Lawsuit to Break Up Live Nation/Ticketmaster
- TN AG’s Division of Consumer Affairs Issues Consumer Alert Ahead of April 8th Solar Eclipse
- Tennessee Joins Lawsuit against Apple’s Monopolization of Smartphone Markets
Consumer Events
See Calendar