Contact Information

General Contact Information:

Tennessee Sports Wagering Council
Tennessee Tower
312 Rosa L. Parks Avenue, 8th Floor
Nashville, TN 37243
General Line: (615) 253-7922

Email Addresses by Subject

SWAC.TN@tn.gov

  • This email address should be used for any general inquiries that are not otherwise covered below. This email address may also be used to provide notice to the Council under the Rules.
  • To licensees: for any issue that requires immediate (48 hour) notification, please also cc the executive director.

Media Contact:

SWAC.Media@tn.gov

  • Media inquiries and questions
  • Public records requests may be submitted to this email address: SWAC.PRRC@tn.gov

Accounting:

SWAC.Accounting@tn.gov  This email address should be used for correspondence related to the following subjects:

  • General accounting questions
  • Questions regarding the payment of privilege taxes, licensee and registrant fees, and fines
  • Annual reports required under the Fantasy Sports Act
  • Financial audits

Compliance Updates:

SWAC.TN@tn.gov  This email address should be used for correspondence related to the following subjects:

  • All updates to Internal Control Standards
  • All updates to House Rules
  • All updates to Terms & Conditions

Sports Wagering:

SWAC.Gaming@tn.gov This email address should be used for sports wagering correspondence related to the following subjects:

  • Wagering markets and sporting events
  • Promotional offerings, advertising, and marketing

Sports Wagering Licensing:

SWAC.Licensing@tn.gov  This email address should be used for sports wagering correspondence related to the following subjects:

  • Questions, submission, and updates of documents related to licensing and renewal applications
  • Change of control questions and submissions, including changes in Key Personnel

Fantasy Sports:

SWAC.Fantasy@tn.gov  This email address should be used for correspondence related to fantasy sports. Please see the Fantasy Sports tab for more information.

  • Compliance audit reports required pursuant to the Fantasy Sports Act

Tech:

SWAC.Tech@tn.gov  This email address should be used for correspondence related to the following subjects:

  • Updates to technical specifications
  • Quarterly reporting on change management
  • Technical issues with self-excluded players

Kaseware Licensee Portal:

This portal should be used to submit reports or notifications related to the following subjects:

  • Reporting of fraud or suspicious activity
  • Questions and notifications regarding technical operational issues
  • Questions and notifications regarding compliance incidents
  • Requests to void wagers due to Obvious Error
  • Submitting monthly report under Rule 1350-03-.06(6) regarding number of accounts created and suspended