Contact Information


Email Addresses by Subject

SWAC.Accounting@tn.gov  This email address should be used for correspondence related to the following subjects:

  • Operators’ general accounting questions
  • Operators’ submission of daily/weekly/monthly wagering data and any corrections to reported data
  • Operator questions regarding the payment of privilege taxes, fees, and fines.

SWAC.Gaming@tn.gov This email address should be used for correspondence related to the following subjects:

  • Wagering markets and sporting events
  • Promotional offerings, advertising and marketing
  • Reporting of fraud or suspicious activity
  • Notifications regarding the voiding of wagers

SWAC.Licensing@tn.gov  This email address should be used for correspondence related to the following subjects:

  • Questions and submission of documents related to operator licensing and renewal
  • Questions and submission of documents regarding vendor registration and renewal
  • Updates to previously submitted licensing and registration information
  • Change of control questions and submissions, including changes in Key Personnel

SWAC.Tech@tn.gov  This email address should be used for correspondence related to the following subjects:

  • Questions and notifications regarding technical operational issues
  • Updates to technical specifications and internal controls
  • Quarterly reporting on change management

SWAC.PRRC@tn.gov

  • Public records requests may be submitted to this email address.

SWAC.TN@tn.gov

  • This email address should be used for any general inquiries that are not otherwise covered above.  This email address may also be used to provide notice to the Council under the Rules.  

For any issue that requires immediate (24 hour) notification please also cc: mary.beth.thomas@tn.gov