Contact

Health Hotlines

The Department of Health operates a number of toll-free hotlines to provide information about the following topics and services:

HIV/STD Hotline: 1-800-525-2437 (In TN Only)

If you have questions or concerns regarding HIV or other sexually transmitted diseases you can call the HIV/STD Hotline. The Hotline is staffed Monday through Friday from 8:00 a.m. to 4:30 p.m. CST with counselors trained to provide information about the sexually transmitted disease, how it is transmitted, and where you can get tested.

Environmental Hotline: 1-800-404-3006 (Toll Free)

(615) 741-7247 (Direct) with questions or concerns about any environmental pollution or chemical exposures.

Health Access Hotline: 1-800-659-3010

For nformation about the Health Access Incentive Program that provides financial incentives for primary care providers who agree to practice in medically underserved areas of Tennessee. 

Health Related Boards Complaint Hotline: 1-800-852-2187

Health Related Boards Investigations can provide you with information about how to file a complaint against a health care professional licensed in the State of Tennessee or advise you if any previous disciplinary actions have been taken against a licensee. State law prohibits the release of information concerning any investigation that did not result in disciplinary action.

Health Care Facilities Complaint Hotline: 1-877-287-0010

For care problems at specific licensed and/or certified health care facility in Tennessee. Contact  any time to leave a message with concerns.  Calls are returned during normal business hours. Speak with someone directly between 8 a.m. and 4:30 p.m., CT, Monday through Friday, except holidays. 

Home Health Agency Complaint Hotline: 1-800-541-7367 (In TN Only)

The Office of Health Care Facilities manages the federally required Home Health Agency Complaint Hotline. Any individual who may have concerns over the care they have received or a family member may have received from a Home Health Agency in Tennessee can call this hotline to register their complaint(s).

Oak Ridge Health Studies Hotline: 1-800-404-3006

Available nationwide for confidential reporting to the Tennessee Department of Health about issues pertaining to the Department of Energy's Oak Ridge Health Studies Project. The hotline also allows callers to request copies of published reports and to inquire about future meeting dates of the Oak Ridge Health Agreement Steering Panel.

Teen Pregnancy Info Clearinghouse: 1-877-461-8277 (In TN Only)

The Teen Pregnancy Information Clearinghouse serves as a central source of information on teen pregnancy statistics, resource materials, and services. Also available is information on teen pregnancy programs in the state and upcoming conferences and workshops.

Family Assistance Service Center: 1-866-311-4287

743-2000 (Nashville area)
TTY Line: 1-877-779-3103

The Family Assistance Service Center is available weekdays between 7:00 a.m. and 5:30 p.m. TennCare’s automated Voice Response System is available around-the-clock. Operators provide information on eligibility, TennCare Health Plans, applications, and address changes.

TennCare Mental Health and Substance Abuse Resource: 1-800-758-1638

Operators are available to answer questions concerning the TennCare Partners Program

Tennessee Redline: 1-800-889-9789

Information specialists are on duty 24 hours a day, 7 days a week to answer questions and provide information and referrals on alcohol, tobacco, other drugs and gambling.

Traumatic Brain Injury Hotline: 1-800-882-0611

Information on traumatic brain injury data and Tennessee's Traumatic Brain Injury Program. Staff are available to respond to questions, make referrals, or provide educational information.

Women, Infants, and Children (WIC) Hotline: 1-800-DIAL-WIC (342-5942)

The WIC Hotline provides information on the WIC nutrition program services and assistance in locating a WIC clinic site. The hotline also allows WIC participants to report problems they have experienced with the program.

COVID-19 Hotline: 615-770-6940

If you have questions regarding COVID-19 you can call the Tennessee Department of Health's COVID-19 Hotline. The Hotline is staffed Monday through Friday from 8 am to 6 pm CT. Trained public health professionals connect callers with free COVID-19 resources, help determine isolation timelines, and much more.

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Health Boards & Professional Licensure Contact Information

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Controlled Substance Monitoring Database (CSMD)

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Monthly Disciplinary Action Report by e-mail

Tennessee Department of Health issues a monthly media release listing all disciplinary actions taken by the health related boards during the prior month. Receive the monthly Disciplinary Action Report by e-mail. Please include your name, title/position, organization name, office phone and email in your request.

Monthly Public Notice of Meetings by e-mail

The Tennessee Department of Health issues a monthly public notice of meetings of all government bodies whose actions can affect public policy. Receive the monthly notice news release by e-mail. Please include your name, title/position, organization name, office phone and email in your request.

Department news releases by email

Tennessee Department of Health news releases are available online at news page. Join our listserv to receive TDH news releases by email. Please include your name, title/position, organization name, office phone number and email address in your request.

Public Records

Tennessee Department of Health Public Records Policy