Emergency Preparedness

The Emergency Preparedness Program develops plans to protect the health of residents and visitors from the effects of man-made and naturally occurring disaster and emergency events.

Prepare, Respond, Recover

The Emergency Preparedness Program supports the State of Tennessee and Department in preparing for, responding to, and recovering from health emergencies.

Emergency Preparedness develops plans for the Tennessee Department of Health to protect the health of residents and visitors from the effects of man-made and naturally occurring events.

Emergency Preparedness coordinates with federal, state and regional partner agencies such as the Centers for Disease Control and Prevention, the Tennessee Emergency Management Agency and local health departments to identify resource and planning needs.

Emergency Preparedness focuses its work across six capabilities, or Domains of Preparedness, to ensure emergency readiness and response:

  • Biosurveillance - Investigating and identifying health threats
  • Community Resilience - Preparing for and recovering from emergencies
  • Countermeasures & Mitigation - Getting medicine and supplies where they are needed
  • Incident Management - Coordinating effective response
  • Information Management - Providing situational awareness for decision-making
  • Surge Management - Expanding medical services to handle large events and incidents


Contact

Communicable and Environmental Diseases and Emergency Preparedness
Tennessee Department of Health
710 James Robertson Parkway
3rd Floor, Andrew Johnson Tower
Nashville, TN 37243

Phone: 615-741-7247
Fax: 615-741-3857
Email: EP.response@tn.gov


Impact Statement Repository

Hospital Preparedness Program Stories from the Field. The Hospital Preparedness Program establishes a nationwide healthcare emergency management system that strengthens the ability of our nation's communities to prepare for, respond to, and recover from health and medical threats- saving lives 24/7/365.

Public Health Emergency Preparedness Stories from the Field. The Public Health Emergency Preparedness Program strengthens the ability of our nation's communities to prepare for, withstand, and recover from public health threats- saving lives 24/7/365.

Capabilities to Investigate and Identify Health Threats


Public Health Laboratory Testing

The Tennessee Department of Health State Public Health Lab conducts laboratory testing and report results, enhances laboratory communications and coordination, and supports training and outreach.


Public Health Surveillance and Epidemiological Investigation

Public health surveillance and epidemiological investigation is the ability to create, maintain, support, and strengthen routine surveillance and detection systems and epidemiological investigation processes. It also includes the ability to expand these systems and processes in response to incidents of public health significance.

One tool in the public health surveillance toolbox is Syndromic surveillance is an important tool in public health surveillance. An example is TDH's 2021 Syndromic Surveillance summary which provides about this system and how we put it to use in Tennessee.

Capabilities to Prepare for and Recover from Emergencies

Community Resilience focuses on enhancing the day-to-day health and wellbeing of communities to reduce harm from disasters. Communities are increasingly complex, and so are the challenges they face. Human-caused and natural disasters are more frequent and costly. Factors like climate change can bring disaster related risks to greater numbers of people. Addressing these threats calls for an approach that combines what we know about preparing for disasters with actions that strengthen communities every day.


Community Preparedness

  • Defines at-risk individuals as people with access and functional needs that may disproportionately impacted by an incident, and provides parameters to identify those populations
  • Highlights Americans with Disabilities Act (ADA) requirements in jurisdictional public health preparedness and response plans
  • Accentuates the importance of community partnerships, including tribes and native-serving organizations in public health preparedness and response activities
  • Promotes integration of community partners to support restoration of community networks and social connectedness to improve community resilience

Community Recovery

  • Highlights the need to define the jurisdictional public health agency recovery lead and support role
  • Supports the National Disaster Recovery Framework (NDRF)
  • Promotes integration of community partners to support community recovery and restoration
  • Emphasizes engagement of community partners to access hard-to-reach populations to ensure inclusive communications that meet the needs of the whole community

Tennessee Disaster Support Network

The Tennessee Disaster Support Network (TDSN) assists Tennessee communities in meeting their needs before, during, and after a disaster. While TDH works to ensure all Tennessee citizens are prepared to respond to a wide range of emergencies, individuals with special needs may be disproportionately affected by disasters. To close this gap, the TDSN was designed to specifically reach out to populations that have unique needs, and the agencies that serve them.

Contact the  Tennessee Emergency Preparedness Program at 615.741.7247 or EP.Response@tn.gov.

Network Partners 

American Red Cross 1.800.RED.CROSS (1.800.733.2767)
Disability and Law Advocacy Center of Tennessee 1.800.342.1660
Tennessee Aging and Disability Resource Connection 615.741.2056
Tennessee Disability Pathfinder 1.800.640.4636
Tennessee Emergency Management Agency (TEMA) 615.741.0001
2-1-1 Tennessee Dial 2-1-1 for the call center in your area


Pre-Disaster Planning

Persons with Blindness or Visual Impairments

Personal Preparedness and Planning: Visual Disabilities (Accessible Emergency Info)

Disaster Readiness Tips for People with Sensory Disabilities (National Organization on Disability)

Preparedness Tips for People with Visual Disabilities (American Red Cross)

 

Persons with Chronic Disease Including Diabetes

Diabetes Disaster Preparedness (American Association of Diabetes Educators)

Persons with Cognitive and Developmental Disabilities

Disaster Readiness Tips for People with Developmental or Cognitive Disabilities [PDF] (National Organization on Disability)

 

People who are Deaf, Hard-of-Hearing, or Deaf-Blind

Disaster Readiness Tips for People with Sensory Disabilities (National Organization on Disability)

Chattanooga Area:  Services for the Deaf & Hard of Hearing (Partnership for Families, Children and Adults)

Knoxville Area:  Knoxville Center of the Deaf

Nashville Area: Bridges

 

Persons with Mobility Impairments

Individuals with Disabilities (Ready.gov)

Disaster Readiness Tips for People with Mobility Disabilities [PDF] (National Organization on Disability)

Animal Owners

Pet/Service Animal Preparedness [PDF]  FEMA

Aiding Individuals with Service Animals During an Emergency (U.S. Department of Labor)

 

Children

kidcentral tn

Ready Kids (ready.gov)

Children and Disasters (American Academy of Pediatrics)

 Children with Special  Needs (American Academy of Pediatrics) 

Emergency Information Form for Children With Special Health Care Needs  (American College of Emergency Physicians)

 

Senior Adults

How to Prepare for Emergencies (Red Cross)

Just In Case: Emergency Readiness for Older Adults and Caregivers (U.S. Administration on Aging)

 

 


During a Disaster

• Tennessee Disability Pathfinder


Recovery Resources


Resources for Providers

Guide on the Special Needs of People with Disabilities for Emergency Managers, Planners & Responders (PDF)

Disaster Planning Guide for Home Health Care Providers [PDF] (U.S. Department of Homeland Security)

 

DHHCAN Emergency Report [PDF] (Gallaudet University)

ADA Checklist for Emergency Shelters (Dept of Justice)

Guidance on Planning for Integration of Functional Needs Support Services in General Population Shelters [PDF] (FEMA)

Cultural Competency Curriculum for Disaster Response (DHHS-Office of Minority Health)

Emergency Preparedness Planning Toolkit for Diverse Populations (Center for Public Health Preparedness, Yale School of Public Health)

Risk Communicating Resources for Rural Areas (Georgia Southeast Health District)


Local & Regional Resources

Emergency Preparedness and Planning (Chattanooga-Hamilton County Health Department)

How to Develop an Emergency Plan (Hamilton County Emergency Management Agency)

Services for the Deaf & Hard of Hearing (Partnership for Families, Children and Adults)

Emergency Preparedness for You (Shelby County)

Shelby County Emergency Management and Homeland Security

Special Needs Patients Registry (Memphis Light, Gas, and Water Division) People who have special needs such as respirators, oxygen, or any type of medical equipment should register with their local Fire Department and Memphis Light, Gas, and Water Division.

The Mayor's Office of Emergency Management and Nashville Electric Service) A special needs database that will notify emergency personnel in the event of an evacuation or disaster. To register or for more information, contact NES Customer Service at 615-736-6900.

Nashville Area Red Cross

Community Foundation of Middle Tennessee

Habitat for Humanity

HandsOn Nashville

Second Harvest Food Bank of Middle Tennessee

Bridges

Capabilities to Get Medicines and Supplies Where They are Needed

Countermeasures and Mitigation involves dispensing and administration assistance to targeted population(s) to prevent, mitigate, or treat the adverse health effects of a public health incident. This capability focuses on dispensing and administering medical countermeasures, such as vaccines, devices, antiviral drugs, antibiotics, and antitoxins. 


Medical Countern measure Dispensing and Administration

  • Revises the Capability 8 title, definition, and content to account for both the dispensing and the administration of medical countermeasures, such as vaccines, antidotes, and antitoxins
  • Adds content and resources to account for potential radiological or nuclear exposure
  • Broadens the network of dispensing and administration sites to include pharmacies and other locations

Medical Material Management & Distribution

  • Broadens the cold chain management guidance to include all aspects of storage and handling
  • Expands recovery activities to incorporate proper handling and disposal of infectious, hazardous, or contaminated materiel and waste
  • Accounts for security and inventory management tasks that occur throughout the entire distribution process

Non - pharmaceutical Interventions

  • Focuses on collaboration by expanding suggested partners for implementing non - pharmaceutical interventions
  • Supports establishment of community reception center processes to enhance ability to respond to radiological and nuclear threats
  • Highlights management of mass gatherings (delay and cancel) based on all-hazards scenarios

Responder Safety & Health

  • Incorporates the need to securely manage responder data
  • Improves responder on-site management, tracking, in-processing, and out-processing
  • Reprioritizes hierarchy of control and promotes the alignment of responder safety and health control measures, for example, personal protective equipment, with jurisdictional risk assessment findings

Strategic National Stockpile

The Emergency Preparedness program distributes medicine and medical supplies in the event of a disaster. These items often come from the Strategic National Stockpile, a supply of emergency items. The SNS supplies antibiotics, vaccines, antitoxins, chemical antidotes and medical/surgical items. SNS materials are designed to supplement and re-supply state and local public health resources, as well as other health care agencies in the event of a national emergency. The EP program continues to receive high ratings from the CDC for its level of preparedness to receive the SNS during an act of bioterrorism or a mass casualty event.

Capabilities to Coordinate an Effective Response

Incident Management collaborates government and nongovernment organizations and the private sector to work together to prevent, protect against, mitigate, respond to and recover from incidents. The National Incident Management system provides stakeholders across the whole community with the shared vocabulary, systems, and processes to successfully deliver the capabilities describe in the National Preparedness System. NIMS defines operational systems that guide how personnel work together during incidents.


Emergency Operations Coordination

  • Distinguishes the need to identify and clarify the jurisdictional Emergency Support Function #8 (ESF #8) response role based on incident type and characteristics
  • Incorporates the National Health Security Strategy and Crisis Standards of Care for public health activation
  • Emphasizes the importance of supporting development of mission ready-packages for mutual aid and understanding the Emergency Management Assistance Compact

Deployable Resources

Crisis Standard of Care Plan

Capabilities to Make Sure People Have Information to Take Action

TDH maintains multiple emergency management and response systems supporting its capability to respond to public health or medical emergencies affecting the state. Information for systems currently in use can be accessed below. TDH EP maintains and utilizes the Tennessee Emergency Medical Awareness, Response and Resources systems (TEMARR) to provide community wide situational awareness and ensure secure electronic data exchange among public health partners’ computer systems. TEMARR systems include the Tennessee Health Alert Network, the Healthcare Resource Tracking System, the Tennessee Volunteer Mobilizer, and the Tennessee Countermeasure Response Network. Eight Regional Medical Communication Centers serve as a statewide medical communication system.


Emergency Public Information & Warning

  • Promotes the need to leverage social media platforms for issuing emergency public information and warnings
  • Clarifies conditions for establishing a virtual Joint Information Center and Joint Information System
  • Includes content to identify and reach populations at risk to be disproportionately impacted by incidents and those with limited access to public information messages

Information Sharing

  • Increases alignment to public health surveillance and data strategies
  • Emphasizes the need to implement data security and cybersecurity
  • Emphasizes the need to decrease reporting time and increase collaboration by expanding use of electronic information systems, such as electronic death registration, electronic laboratory reporting, and syndromic surveillance systems

TEMARR Links

TDH’s Patient Bed Matching (PBM) web application matches psychiatric patients to available beds in Tennessee. It enables acute care facility staff and crisis providers to quickly identify facilities with available beds and communicate with those facilities to effectively secure inpatient care. The Department of Health recently refined the app to includes features and improvements requested by participating end users in both private and state facilities.

  • More visibility into actions taken on a query by users in all roles in participating facilities.
  • Behavioral hospital admitting staff may upload documents.
  • Participants may download their history via Excel or CSV, including the ability to filter by dates.
  • Alerts include notifications when documents have been added to a query and when instant messages are received.
  • Referral requests indicate when a request has been viewed.
  • Instant messages now indicate that they have been delivered successfully as well as read by a recipient.

PBM is an innovative web-based tool that gives providers the ability to search for inpatient beds and look for services by location, patient needs, and bed types. The application streamlines coordination among health care providers, case managers, and crisis response teams, improving efficiency and effectiveness of healthcare delivery by ensuring timely patient placement.

The incorporation of clinical documents sharing and in-app instant messaging capabilities within PBM marks a notable advancement, enhancing its utility within healthcare and broadening its features to align with both mental healthcare objectives and preparedness and response capabilities.

Key benefits of PBM:  

  • Increased Patient Care: PBM significantly impacts patient care by enabling crisis responders, case managers, and admission staff to efficiently coordinate patient movement, ensuring timely treatment and improved outcomes. It marks a significant step toward creating a more inclusive, efficient, and compassionate mental health care ecosystem.
  • Data Driven Decision Making: Performance metrics offer valuable insights into facility coordination and patient placement, with daily updates on patient movement. Data measures facility performance, transfer timeliness, and patient outcomes, providing valuable insights into mental health program effectiveness.
  • Unified Operational Workflow: Continuous interaction via in-app messaging and streamlined secure document transfer notably simplifies the placement process, preventing overload in emergency departments.

For questions or information on how to get started with PBM:

Reach out directly to your Regional Healthcare Coordinators or Vulnerable Populations Coordinators or to schedule a demo, email PBM.Support@tn.gov.

PsySTART (Psychological simple Triage and Rapid Treatment) is for the triage of mental health needs and assess and manage behavioral health impact.  PsySTART Tennessee contact is Ken Tartar kenneth.t.tartar@tn.gov

ReadyOp is a cloud-based application designed to quickly collect and analyze information as well as stay in contact with people on the ground.

REDCap is a secure web application for building and managing online surveys and databases.

Click to Access REDCap

SharePoint for CEDEP EP is a shared, secure platform for web based collaboration.

The Tennessee Health Alert Network is a TDH managed system used by state and federal agencies for alerting emergency responders at the local, state and federal levels.

The Tennessee Countermeasure Response Network (TNCRN) Inventory Management module is used to monitor and distribute medical countermeasure resources. This module is used to monitor resource availability, determine locations, and track disposition.

WebEOC is a web-enabled crisis information management system that provides real-time information sharing. It is web-based allowing for users to log on from any computer connected to the Internet.

Click for the WebEOC 9.9 Login Page

Capabilities to Expand Medical Services to Handle Large Events

Medical surge is the ability to expand care capabilities and to provide medical evaluation and care to the injured or ill during events, natural or man-made, that cause health care facilitates to exceed the limits of their normal medical capacity capabilities in response to a great increase in demand. Large events require us to expand and change medical services available to meet the needs of the public. Surge Management works to increase the surge capacity of healthcare systems. Emergency Preparedness sustains all-hazards electronic and communication response tools needed by healthcare providers for regional and statewide disasters.


Facility Management

  • The public health agency role in fatality management and describes potential fatality management lead, advisory, and support roles
  • Aligns the fatality management definition to the existing federal definition as recommended by the U.S. Department of Health and Human Services’ (HHS), Disaster Mortuary Operational Response Team
  • Updates resources to improve coordination, accuracy, and timeliness of electronic mortality reporting

Mass Care

  • Incorporates content for accommodating individuals with functional and access needs within general population shelters
  • Includes considerations for registration of individuals requiring decontamination or medical tracking in the event of an environmental health incident
  • Coordinated content with HHS Assistant Secretary for Preparedness and Response’s (ASPR) Health Care Preparedness and Response Capabilities

Medical Surge

  • Emphasizes the need to define public health agency lead and support roles within medical surge operations
  • Eliminates use of the term “HAvBED” because the term is no longer promoted by the Hospital Preparedness Program and focuses instead on “situational awareness” and “healthcare systems tracking” as an overarching theme
  • Emphasizes the need to identify and clarify the jurisdictional ESF #8 response role in medical surge operations based on jurisdictional role and incident characteristics

Volunteer Management

  • Addresses the need to monitor volunteer safety, risks, and actions during and after an incident
  • Strengthens and clarifies volunteer eligibility considerations, such as medical, physical, and emotional health, during the volunteer selection process
  • Promotes use of Emergency Responder Health Monitoring and Surveillance


Healthcare Coalitions

In Tennessee, much of the work in Surge Management occurs through our eight Healthcare Coalitions. Healthcare Coalitions are collaborative networks of healthcare organizations and their respective public and private sector partners that assist with preparedness, response, recovery, and mitigation activities related to healthcare organization disaster operations.

Tennessee's Healthcare Coalitions are aligned with eight Emergency Medical Services (EMS) Regions. These coalitions work on planning, organizing, equipping, training, exercising and evaluation of healthcare system preparedness in their respective regions.

Regional Healthcare Coordinator
Supports and advises the Healthcare Coalitions on meeting the Healthcare Preparedness and Response Capabilities in the four base capabilities of:
  1. Foundation for Health Care and Medical Readiness
  2. Health Care and Medical Response Coordination
  3. Continuity of Health Care Service Delivery
  4. Medical Surge

Vulnerable Populations Coordinator
The Vulnerable Populations Coordinators work within the respective Healthcare Coalition (HCC) to coordinate programmatic outreach with organizations serving client populations that are likely to be disproportionately impacted before, during, and after a disaster or public health emergency. VPCs work to address these disparities through identified projects and programs.

Tennessee Healthcare Coalitions by Region

Northeast Tennessee Healthcare Preparedness Coalition

Regional Healthcare Coordinators
Keisha Fletcher
Phone: (423) 279-2691
Email: KFletcher@sullivanhealth.org

Tony Wright
Phone: (423) 979-4633
Email: Anthony.Wright@tn.gov

Vulnerable Populations Coordinator
Sevanna Mahaffey
Phone: (423) 302-7123
Email: Sevanna.Mahaffey@tn.gov

Tennessee Highland Rim Healthcare Coalition

Regional Healthcare Coordinators
Mac McCormick
Phone: (615) 767-7597
Email: Mac.McCormick@nashville.gov

Jana Tolleson
Phone: (615) 210-2739
Email: Jana.Tolleson@tn.gov

Vulnerable Populations Coordinator
Marcy Downey
Phone: (615) 906-2056
Email: Marcy.Downey@tn.gov

Knox/East Tennessee Healthcare Coalition

Regional Healthcare Coordinators
John Brinkley
Phone: (865) 215-5456
Email: John.Brinkley@knoxcounty.org

Wanda Roberts
Phone: (865) 549-5294
Email: ETRHC.Health@tn.gov

Vulnerable Populations Coordinator
Brenan Mitchell
Phone: (865) 850-2884
Email: Brenan.Mitchell@tn.gov

South Central Region Healthcare Coalition

Regional Healthcare Coordinator
Candace Wilkes
Phone: (931) 490-8369
Email: Candace.Wilkes@tn.gov

Vulnerable Populations Coordinator
Christina Gerstein
Phone: (615) 428-2797
Email: Christina.Gerstein@tn.gov

Regional Healthcare Coordinators

Jenny Wolverton
Phone: (423) 364-0066
Email: VirginiaW@hamiltontn.gov

Ken Tartar
Phone: (423) 260-1110
Email: Kenneth.T.Tartar@tn.gov

Vulnerable Populations Coordinator
Erik Mullins
Phone: (423) 582-2329
Email: Erik.J.Mullins@tn.gov

The WATCH Coalition  (West Area Tennessee Healthcare Coalition)

Regional Healthcare Coordinators
Keith Middleton
Phone: (731) 437-3077
Email: KMiddleton@madisoncountytn.gov

Michael Smith
Phone: (731) 437-0805
Email: Michael.D.Smith@tn.gov

Vulnerable Populations Coordinator
Ginger Rodgers
Phone: (731) 693-4150
Email: Ginger.Rodgers@tn.gov

Upper Cumberland Healthcare Coalition

Regional Healthcare Coordinator
Michael Cooper
Phone: (423) 718-8682
Email: Michael.Cooper@tn.gov

Vulnerable Populations Coordinator
Kate Liepins
Phone: (931) 212-9079
Email: Kate.Liepins@tn.gov

State Healthcare Preparedness Coordinator
Diane Dubinski
Phone: (615) 485-3399
Email: Diane.Dubinski@tn.gov

Mid-South Emergency Planning Coalition

Regional Healthcare Coordinator
Heather Fortner
Phone: (865) 679-4608
Email: HFortner@midsouthepc.org

Vulnerable Populations Coordinator
Sandiyan AL Hayali
Phone: (615) 961-2243
Email: SALHayali@midsouthepc.org

Deputy Healthcare Preparedness Coordinator
Tabitha Hobson
Phone: (615) 934-4205
Email: Tabitha.N.Hobson@tn.gov


Surge Management Resources

Planning

ASPR Tracie contains a wealth of information and technical assistance for healthcare coalitions and entities, emergency managers, and public health practitioners.

Kaiser Permanente HVA Toolkit with Instructions

RISC 2.0: Risk Identification and Site Criticality

Mass Fatality Plan: Tennessee Department of Health Office of the State Chief Medical Examiner

Emergency Preparedness Dashboards

Tennessee Healthcare Coalitions Hazards & Vulnerabilities



Healthcare Facilities Available by Bed Type


This Page Last Updated: March 26, 2026 at 4:37 PM