Provider Training & Orientation

The Department of Disability & Aging (DDA) Provider Manual, Chapter 5.8. Provider Governance, section 5.8.a.8 and 5.8.b.5 respectively addresses required orientation for not-for-profit and for-profit providers:

• 5.8.a.8: The Board chairperson and the chief executive officer/executive director are required to attend a DDA new provider orientation within ninety (90) calendar days of assuming office or complete the online equivalent.
• 5.8.b.5: Within ninety (90) calendar days of being appointed or beginning contracted services with DDA, the executive director is required to attend a DDA new provider orientation or complete the online equivalent.

The DDA New Provider Orientation class is conducted in each DDA Region.  DDA highly encourages the new provider (chief executive officer, executive director, or other administrator responsible for executing contracts and board chair) to attend the regional orientation class.  Existing providers who wish to attend are also welcome.

To complete the online New Provider Orientation, go to the Agenda section below. Then click each topic title to access and read  the information.  For additional information about the specific topic, e-mail the person listed in the contact section. 

IMPORTANT NOTE:  If you choose to review the online New Provider Orientation materials prepared by DIDD in lieu of attending the New Provider Orientation class, please review the information carefully.  Upon completion of your review, sign, date and retain a copy of the New Provider Orientation Acknowledgment Form, as it must be available for review by Quality Assurance staff during future surveys.

New Provider Orientation Acknowledgment Form

For more information, contact Linda Maurice, Provider Enrollment Coordinator at (615) 532-6568 or Linda.Maurice@tn.gov.