File a Consumer Complaint

Complaints about insurance providers, including agents and companies, are handled using this online complaint form provided by the National Association of Insurance Commissioners (NAIC).

Contact the Tennessee Department of Commerce & Insurance's Consumer Insurance Services Section at (615) 741-2218 with any questions pertaining to filing a complaint about an insurance company.

If you would still like to notify our office about an issue related to an insurance company, you may proceed with our complaint form but understand that the complaint may not be mediated.