Supplemental Nutrition Assistance Program (SNAP)

The Supplemental Nutrition Assistance Program (SNAP, formerly known as food stamps) provides nutritional assistance benefits to children and families, the elderly, the disabled, unemployed and working families. SNAP helps supplement monthly food budgets of families with low-income to buy the food they need to maintain good health and allow them to direct more of their available income toward essential living expenses. DHS staff determines eligibility of applicants based on guidelines established by the U.S. Department of Agriculture (USDA). The primary goals of the program are to alleviate hunger and malnutrition, and to improve nutrition and health in eligible households. DHS has a dual focus on alleviating hunger and establishing or re-establishing self-sufficiency.

Customer Engagement Survey

If you are applying for SNAP (food stamp) benefits, the documents listed below may be needed to complete the application process.


  • Social Security Number
  • Your Identification (Example: driver's license, school ID with photo, Passport, Resident Alien Card, I-94 card, voter's registration card)
  • Where you live (Example: lease agreement, utility bill, phone bill, or driver’s license with your address on it)​ 
  • Income (Example: check stubs, employer statement, award letters)
  • Shelter costs (Example: mortgage payments, property tax, homeowner’s insurance, rent receipt, lease agreement)​
  • Costs of utilities (Example: electric bill, water bill, gas bill)

You may be asked to provide more information during your interview. Your eligibility counselor will explain what information is needed, how to get it and help you if you need assistance.

Contact Information:

Common Questions, Email, and Live Chat

Family Assistance Service Center
615-743-2000 (Nashville area)
1-866-311-4287 (Toll free)

SNAP benefits are issued and accessed electronically using a Benefit Security Card or EBT Card. To apply for benefits, submit your application online or visit the local DHS county office.

Current SNAP recipients can find information on their case with CaseConnect.

If you do not already have a TDHS account, you will need to create one to access services (e.g. CaseConnect).

Find a Family Focused Solutions Provider near you here.

Learn more about:

Federal Student Aid

Summer Meals through the Summer Food Service Program

Enroll a child in the Imagination Library

Reports and Information:

SNAP Policy Manual
USDA Economic Research Service


This institution is prohibited from discriminating on the basis of race, color, national origin, disability, age, sex, and in some cases religion or political beliefs. The U.S. Department of Agriculture also prohibits discrimination based on race, color, national origin, sex, religious creed, disability, age, political beliefs or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audio tape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339.  Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866)632-9992.  Submit your completed form or letter to USDA by mail at U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202)690-7442 or email at For any other information dealing with Supplemental Nutrition Assistance Program (SNAP) issues, person should either contact the USDA SNAP Hotline Number at (800) 221-5689, which is also in Spanish or call the State Information/Hotline Numbers found online at To file a complaint of discrimination regarding a program receiving Federal Financial assistance through the U.S. Department of Health and Human Services (HHS), write; HHS, Director, Office for Civil Rights, 200 Independence Avenue, S.W., Room 515 F., Washington, D.C. 20201 or call (202) 619-0403 (Voice) or (800) 537-7697 (TTY). This institution is an equal opportunity provider. You may also write Tennessee, Department of Human Services, Office of General Counsel, Compliance Officer, Citizens Plaza Building, 400 Deaderick Street, Nashville, TN 37243, (615) 313-4700.