Patient Bed Matching
Users
Case Managers Admission Staff Crisis Responders
Tracking
Continuous interaction via in-app messaging and streamlined secure document transfer
Data
Valuable insights into facility coordination, transfer timelines, and patient outcomes.
The Tennessee Department of Health’s Patient Bed Matching (PBM) web application matches psychiatric patients to available beds in Tennessee. It enables acute care facility staff and crisis providers to quickly identify facilities with available beds and communicate with those facilities to effectively secure inpatient care. The Department of Health recently refined the app to includes features and improvements requested by participating end users in both private and state facilities.
- More visibility into actions taken on a query by users in all roles in participating facilities.
- Behavioral hospital admitting staff may upload documents.
- Participants may download their history via Excel or CSV, including the ability to filter by dates.
- Alerts include notifications when documents have been added to a query and when instant messages are received.
- Referral requests indicate when a request has been viewed.
- Instant messages now indicate that they have been delivered successfully as well as read by a recipient.
Training materials are available at hrts.tn.gov under the Help Tab under Patient Bed Matching.
PBM is an innovative web-based tool that gives providers the ability to search for inpatient beds and look for services by location, patient needs, and bed types. The application streamlines coordination among health care providers, case managers, and crisis response teams, improving efficiency and effectiveness of healthcare delivery by ensuring timely patient placement.
The incorporation of clinical documents sharing and in-app instant messaging capabilities within PBM marks a notable advancement, enhancing its utility within healthcare and broadening its features to align with both mental healthcare objectives and preparedness and response capabilities.
Key benefits of PBM:
- Increased Patient Care: PBM significantly impacts patient care by enabling crisis responders, case managers, and admission staff to efficiently coordinate patient movement, ensuring timely treatment and improved outcomes. It marks a significant step toward creating a more inclusive, efficient, and compassionate mental health care ecosystem.
- Data Driven Decision Making: Performance metrics offer valuable insights into facility coordination and patient placement, with daily updates on patient movement. Data measures facility performance, transfer timeliness, and patient outcomes, providing valuable insights into mental health program effectiveness.
- Unified Operational Workflow: Continuous interaction via in-app messaging and streamlined secure document transfer notably simplifies the placement process, preventing overload in emergency departments.
SCHEDULE A DEMO
For questions or information on how to get started with PBM:
Click the link to the left or reach out directly to your Regional Healthcare Coordinators or Vulnerable Populations Coordinators.
To schedule a demo, click the button or email PBM.Support@tn.gov.