Clinical Services
In 2023 the Office of Clinical Services began operating under the leadership of the Assistant Commissioner of Clinical Services. This office combines the oversight of medical, dental, pharmacy, mental health and substance use programming for over 20,000 offenders for a model of care that promotes a "whole patient" approach to providing health care services. Upon intake into our system, all inmates receive extensive medical, mental health, substance use and dental screening and testing to identify their physical and mental health status and treatment needs.
It is the goal of the Office of Clinical Services to provide the required constitutional level of health and behavioral health care in the most efficient, cost effective manner possible to the Tennessee Department of Correction's inmates. The department remains vigilant in delivering care as ethically, effectively and efficiently as possible while maintaining its attentiveness to the public health responsibilities inherent in a correctional population. Clinical Services will continue its commitment to managing an increasing number of physically and mentally ill inmates efficiently with medical and ethical integrity.
Support Functions of Clinical Services:
- Support Functions of Clinical Services:
- Develop Policy & Procedures
- Case Management
- Continuous Quality Improvement
- Conduct Pharmacy Contract Monitoring
- Develop Education Initiatives to Constantly Improve Processes
- Investigate Inmate Correspondence/Grievances
- Sex Offender Treatment Board
- Utilization Management
- Clinical Recruitment/Retention
- Infection Control
- Mortality Review
- Provider Credentialing
- Peer Review
- Pharmaceutical Management