Dispute Resolution

Sports Gaming Player Dispute Complaint Form

Pursuant to Rule 1350-02-.09 and 1350-02-.10 of the Sports Wagering Advisory Council, a player is required to first file a formal grievance with the Sports Gaming Operator (the online sportsbook) within thirty (30) days of the incident giving rise to the dispute. If the player is not satisfied with the decision or solution presented by the Sports Gaming Operator, he or she may register the grievance with the Sports Wagering Advisory Council using the form below within thirty (30) days of receiving the decision or proposed solution from the Sports Gaming Operator.

For more information, please see Sports Wagering Advisory Council Rule 1350-02-.09 and 1350-02-.10.

Please allow SWAC 3-5 business days to respond.