Caroline Randolph
Agent Licensing Director
Caroline Randolph has served as Director for TDCI’s Agent Licensing section since August 2023. Agent Licensing processes and regulates over twelve professional license types and averages around 340,000 total licenses.
A Tennessee native, Ms. Randolph began her career in the private business sector where for over two decades she held various business roles including managing teams, oversight of databases and information systems, developed customer service and support systems, and designed and implemented financial processes. In 2021 she joined TDCI and the Agent Licensing Section.
She is a graduate of Austin Peay State University and was a 2022 graduate of the TDCI’s Commissioner’s Development Academy.