Chris joined Customer Focused Government (CFG) in May 2019 as a Management Consultant. He worked his way up to Senior Management Consultant and Deputy Director before being appointed by the Governor’s Office to the Director position in February 2024.

As the Director, Chris oversees a team of consultants charged with providing business optimization and strategy development consulting services for the Governor’s Office and state departments. He has worked on many enterprise-level initiatives aimed at improving operational efficiency, is the state’s premier strategic planning facilitator, drove the post-pandemic transition to the state’s hybrid work model, and co-created the Governor’s Veteran Fellowship Program.

Chris is a graduate of multiple prestigious leadership academies, including Leadership Tennessee’s Leadership Next Program, Tennessee State Government’s premier leadership academy, LEAD TN, and the Council of State Government’s Staff Academy of Governmental Excellence (SAGE) Program.

Before joining CFG, Chris worked in the Department of Veteran Services and was a Military Police Soldier in the Tennessee Army National Guard, deploying in support of Operation Enduring Freedom and achieving the rank of Sergeant.

He has a bachelor’s in criminal justice from the University of Memphis and a Master of Public Administration from Tennessee State University.