Business Services

TRICOR Business Services partners with outside organizations, including call centers, a sporting goods manufacturer, textile manufacturer and Prison Industry Enhancement (PIE) Program partners, such as hardwood flooring manufacturer American OEM. These partnerships provide opportunities to link offenders' relevant skills training directly to the needs of the private industry, preparing them for potential future job opportunities.

Call Center DJRC


TRICOR has access to a large agent workforce base utilizing our call centers located at the Debra K. Johnson Rehabilitation Center (DJRC) in Nashville, TN, the Women’s Therapeutic Residential Center (WTRC) in Henning, TN and the Northwest Correctional Complex in Tiptonville, TN. Specifically, we do this through the context of work, employing Tennessee civilians and placing Offenders in what we call a “blended workforce”. 

TRICOR does not stand alone when it comes to call centers in correctional industries. There are currently at least 8 states and the Federal government that successfully operate call centers in correctional institutions. Many of these programs have been in place for over 20 years. 

Sports Balls


Sports balls operations are located at Northwest Correctional Complex in Tiptonville , TN, where our program participants work with sports balls for a national brand, while learning valuable production, quality assurance and quality control skills.

Manufactured textile operations (PIE partner) is located at Morgan Country Correctional Complex in Wartburg, TN producing medical devices such as calf wraps, anti-embolism compression socks and similar items used in the medical field.


Manufactured flooring operations (PIE partners) are located at Turney Center Industrial Complex in Only, TN and Bledsoe County Correctional Complex in Pikeville, TN. These programs include learned skills in a variety of hardwood and manfactured wood products.

The post-consumer recycling program at Northeast Correctional Complex (NECX) in Mountain City, TN is a 60-participant program provides training in OSHA  safety  and  recycling  standards  in addition to job skills.