It is illegal for housing providers to discriminate in housing actions based on Color, Creed, Disability, Familial Status, National Origin, Race, Religion and Sex. The Tennessee Human Rights Act prohibits discrimination related to housing, residential or commercial, including Advertisement, Financing, Negotiating, Rental, Real Estate Transaction and Sale. The law applies to Associations, Builders, Brokers, Developers, Insurance Agents, Financial Institutions, Landlords, Managers, Operators and Owners.
Mediation is strongly encouraged by the Commission after a complaint has been filed and throughout the entire complaint process. Mediation is an informal negotiation process for settling disputes. The goal is to assist both parties in reaching a mutually acceptable resolution of the issue. It is a free, voluntary, service offered by the Commission. Regardless of the outcome, discussions during mediation remain confidential.