Ryan White Part B Program
Providing essential medical care, medications, and support services for people living with HIV who are uninsured or underinsured.Helping Individuals Access Care and Improve Quality of Life
The mission of the Tennessee Ryan White Part B Program is to promote health and access to quality care for Tennesseans living with HIV/AIDS. The Ryan White Part B Program provides HIV/AIDS primary medical care, essential support services, and medications for eligible residents. Through successful case management people living with HIV/AIDS are empowered to effectively manage their HIV/AIDS and improve their overall health and quality of life.
RWPB Contact List
| Staff Title | Contact Number |
|---|
Centers of Excellence
The Centers of Excellence (COE) deliver services through an integrated service model and are designed to meet the needs of PLWHA who have severe need or are part of a special population by bringing together a range of services around primary health care. The COEs provide seamless access to primary care and critical support services. They also link and maintain health care for PLWHA not currently in care.
Click here for a full list of HIV Centers of Excellence in Tennessee.
Find a Case Manager
Click here to Find a Case Manager
Click on a Tennessee county or state region below to view Ryan White case management service providers in the area.
| Provider Link | Ryan White Services | Other Services |
| Christ Community (Broad Street) | Early Intervention Services, Medical Case Management | Outpatient ambulatory, dental, behavioral health, medical transportation, Minority AIDS Initiative |
| Christ Community (Hickory Hill) | Early Intervention Services, Medical Case Management | Outpatient ambulatory, dental, behavioral health, medical transportation, Minority AIDS Initiative |
| Christ Community (Frayser Blvd) | Early Intervention Services, Medical Case Management | Outpatient ambulatory, dental, behavioral health, medical transportation, Minority AIDS Initiative |
| Christ Community (Orange Mound) | Early Intervention Services, Medical Case Management | Outpatient ambulatory, dental, behavioral health, medical transportation, Minority AIDS Initiative |
| Christ Community (Raleigh) | Early Intervention Services, Medical Case Management | Outpatient ambulatory, dental, behavioral health, medical transportation, Minority AIDS Initiative |
| Christ Community (Third St.) | Early Intervention Services, Medical Case Management | Outpatient ambulatory, dental, behavioral health, medical transportation, Minority AIDS Initiative |
| Friends for All | Early Intervention Services, Medical Case Management, Emergency Rental Assistance, Emergency Financial Assistance, Food Pantry | Transportation, Medical nutrition therapy, Short tern rent, mortgage, and utility assistance, HOPWA housing, Individual and group sessions, Trauma therapy, HIV testing, Hygeine and cleaning products |
| Hope House | Emergency Rental Assistance | HOPWA housing, Individual and group sessions, Trauma therapy, HIV testing, Hygeine and cleaning products, Early intervention services, Psychosocial support, Outreach, Emergency financial assistance, Law enforcement and court advocacy for crime victims, Play therapy, Daycare |
| Regional One Health | Prescription assistance, Food, Transportation, Emergency Financial Assistance, Medical case management, outpatient medical care | Mental health, Local pharmaceutical assistance, and Medical nutrition therapy |
| Shelby County Health Department | Case management | HIV testing, STI testing and treatment, Partner Services, Early intervention services, Ryan White eligibility for Parts A and B, referrals |
| Spirit Health | Medical case management | Pharmacy assistance |
| Provider Link | Ryan White Services | Other Services |
| Children and Family Services, Inc. | Early intervention services, Medical case management, Non-medical case management, Medical transportation, Support services transportation, Outreach services, Referrals, Treatment adherence counseling, Health education/risk reduction, Insurance assistance program, Corrections navigation, Housing, Food bank and home delivered meals | HIV 101 training (for professionals and community members), Supplemental food, HIV testing, PrEP navigation, Condom distribution, Financial assistance for identifying documents (ex: state ID, social security card), HCV testing and linkage to care, Drug overdose prevention, Naloxone, Parenting classes |
| Children and Family Services, Inc. | Early intervention services, Medical case management, Non-medical case management, Medical transportation, Support services transportation, Outreach services, Referrals, Treatment adherence counseling, Health education/risk reduction, Insurance assistance program, Corrections navigation, Housing, Food bank and home delivered meals | HIV 101 training (for professionals and community members), Supplemental food, HIV testing, PrEP navigation, Condom distribution, Financial assistance for identifying documents (ex: state ID, social security card), HCV testing and linkage to care, Drug overdose prevention, Naloxone, Parenting classes |
| West Tennessee Regional Health Office | Medical case management, Outpatient ambulatory | Breast & Cervical Cancer Screenings, Breastfeeding Support, CHANT (Community Health Access and Navigation in Tennessee), Family Planning, Health Education, Immunizations, GIFTS (Growing Inside Free of Tobacco and Smoking), Newborn Screenings, Oral Health Promotion, Nutrition Counseling, Pregnancy Testing, STD/HIV Screening & Treatment, TennCare Presumptive Eligibility Program, Tobacco Cessation, Tuberculosis Control, Vital Records, Votor Registration, Well-Child Screenings, & WIC (Women, Infants & Children) |
| Provider Link | Ryan White Services | Other Services |
| Meharry Community Wellness Center | Medical case management, Nutrition counseling, Housing, Transportation, HIV/AIDS treatment and management, Comprehensive primary oral health care, Insurance assistance program, Pharmacy assistance, Early intervention services, Outreach, Vision | Primary care, Specialty medical care, Travel medicine, Psychiatric management, STI testing and treatment, Medical nutrition therapy, Psychotherapy, Substance abuse therapy, Substance use treatment and rehabilitation, Women's health, Children's health, Hepatitis testing and treatment, PrEP education and services, Case mangement, Legal aid and disability support, On-site oral health, Inpatient care, HIV testing |
| Nashville CARES | Medical case management, Non-medical case management, Housing case management, Housing assistance, Insurance assistance program, Food bank and home delivered meals, Early intervention services, Corrections navigation, Mental health, Emergency financial assistance, Medical transportation, Psychosocial support, Referrals | Medical case management, Non-medical case management, Housing case management, Housing assistance (rental assistance, emergency housing, permanent housing), Food bank and home delivered meals, Early intervention services, Mental health, Emergency financial assistance, Medical transportation, Psychosocial support, Referrals, Minority AIDS Initiative, Substance abuse services, PrEP navigation, HIV testing, HCV testing, HIV/STI/HCV prevention |
| Neighborhood Health | Outpatient medical care, Mental health, Transportation, Medical case management | Comprehensive primary care, pediatrics, Vaccines for Children, Long-acting reversable contraception, Homeless services, Dental |
| Street Works | Medical case management, Non-medical case management, Housing case management, Food vouchers | Food vouchers, Psychosocial support, Medical case management, Minority AIDS Initiative, Early intervention services, Emergency financial assistance, Transportation, Syringe services program, Treatment navigation, HIV/HCV testing and linkage to care, Condom distribution |
| Vanderbilt Children's Hospital | Medical case management, Outpatient medical care | |
| Vanderbilt Comprehensive Care Clinic | Medical case management, Outpatient medical care | Clinical pharmacy services, Medical nutrition, Psychiatric medication management |
| Provider Link | Ryan White Services | Other Services |
| Robertson County Comprehensive Care Clinic | Medical case management, Outpatient medical care, Nutrition clinical care |
| Provider Link | Ryan White Services | Other Services |
| Columbia CARES | Case management, Psychosocial support, Nutrition, Medical transportation | HOPWA, Financial assistance, HIV/HCV testing, PrEP navigation |
| Maury County Health Department | Medical case management, Outpatient ambulatory medical services | Breast & Cervical Cancer Screenings, Breastfeeding Support, CHANT (Community Health Access and Navigation in Tennessee), Family Planning, Health Education, Immunizations, GIFTS (Growing Inside Free of Tobacco and Smoking), Newborn Screenings, Oral Health Promotion, Nutrition Counseling, Pregnancy Testing, STD/HIV Screening & Treatment, TennCare Presumptive Eligibility Program, Tobacco Cessation, Tuberculosis Control, Vital Records, Votor Registration, Well-Child Screenings, & WIC (Women, Infants & Children) |
| Provider Link | Ryan White Services | Other Services |
| Positively Living Upper Cumberland | Food cards, Transportation, Case management, referrals | HOPWA |
| Upper Cumberland Regional Health Office | Medical case management, Non-medical case management, Outpatient medical care | Breast & Cervical Cancer Screenings, Breastfeeding Support, CHANT (Community Health Access and Navigation in Tennessee), Family Planning, Health Education, Immunizations, GIFTS (Growing Inside Free of Tobacco and Smoking), Newborn Screenings, Oral Health Promotion, Nutrition Counseling, Pregnancy Testing, STD/HIV Screening & Treatment, TennCare Presumptive Eligibility Program, Tobacco Cessation, Tuberculosis Control, Vital Records, Votor Registration, Well-Child Screenings, & WIC (Women, Infants & Children) |
| Provider Link | Ryan White Services | Other Services |
| Channels of Love Ministries, Inc | Case management, Transportation, Emergency financial assistance, Food bank and home delivered meals | Psychosocial support |
| Cempa Community Care | Medical case management, Non-medical case management, Outpatient medical care, Food vouchers/market, Transportation (gas cards, agency-based, bus passes), Nutritional services, Housing and utility assistance, Mental health, Dental | HOPWA, Primary and specialty care, HIV/HCV/STI testing, Syringe services program, Harm reduction services |
| Choice Health Network (Positively Living) Chattanooga | Medical case management, Non-medical case management, Food assistance, Transportation assistance, Emergency financial assistance, Housing | PrEP navigation, PrEP medical care, Condom distribution, HIV/HCV testing and linkage to care, Pharmacy assistance |
| Hamilton County Health Department | Medical case management, Dental, Vision, Transportation (bus passes, gas cards) | Breast & Cervical Cancer Screenings, Breastfeeding Support, CHANT (Community Health Access and Navigation in Tennessee), Family Planning, Health Education, Immunizations, GIFTS (Growing Inside Free of Tobacco and Smoking), Newborn Screenings, Oral Health Promotion, Nutrition Counseling, Pregnancy Testing, STD/HIV Screening & Treatment, TennCare Presumptive Eligibility Program, Tobacco Cessation, Tuberculosis Control, Vital Records, Votor Registration, Well-Child Screenings, & WIC (Women, Infants & Children) |
| Southeast Tennessee Regional Health Office | Medical case management, Transportation | Breast & Cervical Cancer Screenings, Breastfeeding Support, CHANT (Community Health Access and Navigation in Tennessee), Family Planning, Health Education, Immunizations, GIFTS (Growing Inside Free of Tobacco and Smoking), Newborn Screenings, Oral Health Promotion, Nutrition Counseling, Pregnancy Testing, STD/HIV Screening & Treatment, TennCare Presumptive Eligibility Program, Tobacco Cessation, Tuberculosis Control, Vital Records, Votor Registration, Well-Child Screenings, & WIC (Women, Infants & Children) |
Case Manager Information
Case Management Services (NMCM) provide guidance and assistance in accessing medical, social, community, legal, financial, and other needed services. Non-Medical Case management services may also include assisting eligible individuals to obtain access to other public and private programs for which they may be eligible, such as Medicaid, Medicare Part D, State Pharmacy Assistance Programs, Pharmaceutical Manufacturer’s Patient Assistance Programs, other state or local health care and supportive services, or health insurance Marketplace plans. This service category includes several methods of communication including face-to-face, phone contact, and any other forms of communication.
Case Manager Resources
Please see below for links to training and resources for Ryan White case managers.
Ryan White Eligibility User Guide
How to Enroll
To enroll in the Tennessee Ryan White Part B Program, you will have to contact a case manager and provide the following documentation:
Required Documentation
Laboratory results and confirmation of HIV diagnosis
- Rapid/rapid algorithm test results will be recorded on the PH-1600
- Laboratory results showing a detectable viral load
- A letter, office note, or discharge summary signed by a licensed provider documenting an HIV or AIDS diagnosis may be used temporarily for the initial certification until one of the first two types of lab results can be obtained.
Proof of State of Tennessee residency. You must provide documentation showing that you are currently residing in Tennessee.
Examples of authorized documents:
- A valid (non-expired) Tennessee driver’s license or Tennessee State issued ID or voter registration card can be used for proof of residency. Address must match the address used on any documentation used for proof of income.
- Food stamp documentation can be used for proof of residency as long as the address matches the proof of income documentation.
- Current paycheck/check stub, work ID or badge, if address is included.
- Letter from a verifiable homeless shelter or community center serving homeless individuals with clear identification and verification of residency Letter of Support
- Mail postmarked within the last 30 days and delivered to recipient’s street address.
Proof of Income. To be deemed eligible for coverage by Tennessee’s Ryan White Part B Programs, a recipient must have a gross household annual income (before taxes and deductions) below or equal to 400% of the Federal Poverty Level (FPL).
- A current paycheck, check stub, or W2 can be used as proof of income.
Frequently Asked Questions
Contact an HIV case manager to discuss program eligibility requirements and complete a Ryan White Program application. You will need documentation that you live in Tennessee, documentation of your income, and proof of your HIV status.
Yes, you will need to reapply each year. Recertification of continuing eligibility for the program is required annually. You will have to recertify through your case manager.
Yes, you may still be eligible for other services.
Clients in the Ryan White Program are responsible for making sure their case manager are aware of changes in income, address, phone number or other contact information, insurance coverage, or change of medical provider.
To change either, schedule an appointment with the agency or provider from whom you wish to receive services. You will need to make the new agency or provider aware that you are changing your case manager or medical care.
Medical transportation is an important part of getting into care and being able to remain in care. The need for medical transportation is part of the intake assessment conducted with you by your case manager. Your case manager will send a referral to a medical transportation provider or will provide you with bus passes so that you are able to get to your appointments.
The housing service category covers transitional, short-term, or emergency housing assistance to enable an individual or family to gain or maintain outpatient/ambulatory health services and treatment that extends beyond a one-time service. If a Ryan White Housing Assistance Partner (RWHAP) program makes a one-time payment for an individual’s utility or housing bill, this should be categorized as emergency financial assistance. A housing assessment and individualized housing plan would not be required for a one-time housing payment provided under emergency financial assistance.
If a RWHAP individual’s housing needs extend beyond a one-time payment, and there is a need for additional housing services, this service should be categorized as housing. Individuals receiving housing services must have their housing needs assessed annually and an individualized, written housing plan developed to determine if there is a need for new or additional housing services.
No, RWHAP funds may not be used for rental deposits. Because rental deposits are typically returned to individuals as cash, this would violate the prohibition on providing cash payments to individuals. In some instances, deposits may be retained as payment (e.g., damage to the property). As such costs would additionally be unallowable, recipients cannot pay for a rental deposit using federal funds, program income generated from federal funds, or pharmaceutical rebates generated from federal funds.
Yes. Recipients and local decision-making planning bodies are strongly encouraged to institute duration limits to provide transitional and emergency housing services. The HIV/AIDS Bureau recommends that recipients consider using the U.S. Department of Housing and Urban Development’s definition of transitional housing as 24 months unhoused.
Housing Opportunities for Persons with AIDS
The Housing Opportunities for Persons with AIDS (HOPWA) Program was established under the AIDS Housing Opportunities Act (42 U.S.C. 12901) in 1990. HOPWA is the only Federal program dedicated to the housing needs of persons living with HIV/AIDS and their families. The program helps states and localities develop long-term strategies to provide housing and supportive services for low-income people with HIV, reducing homelessness risk and improving access to care.
Program Administration
The Tennessee Department of Health administers HOPWA and receives annual formula grants from the U.S. Department of Housing and Urban Development (HUD). The Department contracts with Project Sponsor(s) for the delivery of services in 80 Tennessee counties. The Department's HOPWA service area does not include 15 counties in the Nashville Metropolitan Statistical Area and three counties in the Memphis Metropolitan Statistical Area.
Planning & Reporting
The Department of Health works with the Tennessee Housing Development Agency and the Tennessee Department of Economic and Community Development to administer the four formula grants from HUD: Community Development Block Grant (CDBG), HOME Program, Emergency Solutions Grants Program (ESG) and HOPWA. As a requirement of receiving funds, each award recipient must submit annual updates and status reports regarding grantee performance. This information is integrated into an annual Consolidated Planning document and submitted to HUD.
In addition, each award participant must submit an updated status report HUD Form -40110-D. The Consolidated Annual Performance and Evaluation Report (CAPER) provides annual performance reporting on client outputs and outcomes that enable an assessment of grantee performance in achieving the housing stability outcome measure. The CAPER, in conjunction with the Integrated Disbursement Information System (IDIS), fulfills statutory and regulatory program reporting requirements and provides the grantee and HUD with the necessary information to assess the overall program performance and accomplishments against planned goals and objectives.
Service Providers
HOPWA applicants were awarded funding through a competitive application process In 2022, the Department awarded funding to the following HOPWA applicants in a competitive application process: Chattanooga CARES, Children and Family Services, Columbia CARES, Frontier Health/HOPE for TN, Nashville CARES, Positively Living - Knox, and Positively Living - Upper Cumberland. The Department further authorizes HOPWA-approved activities for:
Administrative Costs
Indirect costs for management, oversight, evaluation, and reporting are capped at 3% of the total grant over its life. Project sponsor administrative costs are limited to 7% of their awarded amount.
STRMU – Short-Term Rent, Mortgage, and Utility Assistance
Provides short-term rent, mortgage, and utility assistance to income-eligible households with HIV experiencing a financial crisis, to prevent homelessness. Assistance is limited to 21 weeks within any 52-week period and applies only to households already housed.
TBRA – Tenant-Based Rental Assistance
Provides rental subsidies to low-income households with HIV while they secure permanent housing. Households pay an income-based portion of rent, with HOPWA covering the balance. Gross rent must not exceed the rent standard or reasonable rent.
Supportive Services (SS)
Non-medical services that help stabilize housing and address care needs, including case management, benefits coordination, legal services, life skills, nutrition, outreach, and transportation. Services may be provided with housing assistance or as stand-alone support.
Housing Case Management (CM)
A core supportive service focused on housing stability, including housing needs assessment, stabilization planning, and coordination of health care and other resources. May be provided with housing assistance or as a stand-alone service.
PHP – Permanent Housing Placement
Assists households in establishing permanent housing. Eligible costs include application fees, credit checks, utility hookups, and security deposits up to two months’ rent.
FBHA – Facility-Based Housing Assistance
Unit-specific housing assistance limited to Short-Term Supportive Housing (STSH) and Transitional Supportive Housing (TSH).
STSH – Short-Term Supportive Housing
Temporary housing (e.g., emergency shelter or hotel/motel) for households experiencing or at risk of homelessness while pursuing permanent housing. Assistance is limited to 60 days in any six-month period.
HIS – Housing Information Services
Counseling, information, and referrals to help households locate, obtain, and maintain housing, including fair housing guidance.
RI – Resource Identification
Activities to develop, coordinate, and assess housing resources and initiatives for eligible households.
Applicant Requirements
Low–income individuals medically diagnosed with HIV or AIDS, and their families, are eligible to receive HOPWA funded assistance. Applicants are screened for eligibility based on jurisdiction and household income levels. The amount of household income to be eligible may change annually by HUD, and therefore requires the disclosure of all family income to HOPWA personnel to identify eligibility status. Failure to provide the required documentation will result in a denial of HOPWA services until documentation is presented.
Additional Information
Contact: HOPWA Director Amanda Barry, (615) 532-7914
This 2024 Tennessee State Map includes detials and locations about HOPWA Service Providers in Tennessee.
Details and Descriptions of Programs & Services
Housing Program
Provides limited short-term assistance to support emergency, temporary, or transitional housing to enable a individual or family to gain or maintain outpatient/ambulatory health services.
Corrections Navigation Program
Provide Linkage/navigation services to inmates living with HIV disease prior to release from prison to link the individual to medical care in the community upon release.
Corrections Navigation Agencies
Minority AIDS Initiative Program
Conducts through health department personnel and funds through direct subcontractors, health education/risk reduction and outreach/education activities.
Minority AIDS Initiative Agencies
Positive Peers App Information
Ryan White Oral Health Program
The Ryan White Part B Program is partnering with Guardian Insurance to administer TN’s oral health insurance plan. This plan provides recipients with comprehensive oral health benefits, lower cost of oral health care services, access to a large network of Dentists. Tennessee Department of Health and United Way of Greater Nashville created processes for enrollment, eligibility, claims adjudication, tracking claims and balances. The Oral Health Program is available to eligible Ryan White individuals who have no dental coverage and currently reside in Part B regions of Tennessee.
Starting January 1, 2023, all adult TennCare members will have dental benefits. Adult members will now be able to see a dentist at no cost to them for all medically necessary, covered dental services, which consist of regular exams, x-rays, cleanings, fillings, crowns, and more.
If you think you might be eligible, please contact a Case Manager for your area
Tennessee Ryan White Part B Services
Insurance Assistance
Provides financial assistance with health insurance for eligible individuals and for services that enhance access to, adherence to, and monitoring of antiretroviral therapy.
Early Intervention Services (EIS)
Targeted HIV testing to help the unaware learn of their HIV status and receive referral to HIV care and treatment services if diagnosed with HIV.
Referral services to improve HIV care and treatment services at key points of entry.
Access and linkage to HIV care and treatment services such as HIV Outpatient/Ambulatory Health Services, Medical Case Management, and Substance Abuse Care.
Outreach Services and Health Education/Risk Reduction related to HIV.
Emergency Financial Assistance (EFA)
Short-term emergency financial assistance to individuals with HIV/AIDS for utilities (gas, electricity, water and sewer).
Short term emergency financial assistance is defined as necessary for the individual to:
- gain or maintain access to medical care, adherence to medical care/treatments and/or wellness and
- address financial need that arises from high and/or unexpected medical costs
Food Bank/Home Delivered Meals
Provides nutritional food and personal hygiene items to enhance a person’s health status.
Housing
Provides limited short-term assistance to support emergency, temporary, or transitional housing to enable an individual or family to gain or maintain outpatient/ambulatory health services.
Housing-related referral services including assessment, search, placement, advocacy, and the fees associated with these services.
Housing services are transitional in nature and for the purposes of moving or maintaining an individual or family in a long-term, stable living situation.
Medical Nutrition Therapy
Nutrition assessment and screening
Dietary/nutritional evaluation
Food and/or nutritional supplements per medical provider’s recommendation
Nutrition education and/or counseling
Medical Transportation
Non-emergency transportation services that enable an eligible individual to access or be retained in medical and support services.
Mental Health Services
Outpatient psychological and psychiatric screening, assessment, diagnosis, treatment, and counseling services offered to individuals living with HIV.
Services are based on a treatment plan, conducted in an outpatient group or individual session, and provided by a mental health professional licensed or authorized within the state to render such services.
Oral Health Care
Provide outpatient diagnostic, preventive, and therapeutic services by dental health care professionals, including general dental practitioners, dental specialists, dental hygienists, and licensed dental assistants.
Outpatient/Ambulatory Health Services
Provide diagnostic and therapeutic-related activities directly to an individual by a licensed healthcare provider in an outpatient medical setting. Outpatient medical settings may include: clinics, medical offices, mobile vans, using telehealth technology, and urgent care facilities for HIV- related visits.
Services provided through Tennessee HIV Centers of Excellence facilities.
The Centers of Excellence (COE) deliver services through an integrated service model and are designed to meet the needs of PLWHA who have severe need or are part of a special population by bringing together a range of services around primary health care. The COEs provide seamless access to primary care and critical support services. They also link and maintain health care for PLWHA not currently in care.
Substance Use Outpatient Care
Outpatient services for the treatment of drug or alcohol use disorders.
Quality Management
The mission of the Tennessee Department of Health’s Ryan White Part B Quality Management Program is to ensure access to comprehensive, high-quality care and support services for people living with HIV in Tennessee by:
- Ensuring adherence to clinical guidelines and standards of care
- Routinely collecting, analyzing, and disseminating programmatic data
- Engaging stakeholders in the development and implementation of activities aimed at improving the quality of care, health outcomes, and patient satisfaction
- Maintaining a client-centric approach that incorporates consumers into planning and evaluation processes
Additional Resources
Ryan White Program Resources
Health Resources and Services Administration’s (HRSA)
Tennessee Ryan White Part A Program (Nashville)
Tennessee Ryan White Part A Program ( Memphis)
Tennessee Department of Health’s HIV Prevention Resources
HIV Prevention Community Planning
HIV Prevention in Local Communities
STI, Viral Hepatitis, and Substance Use Resources
Sexual Transmitted Disease Prevention
Medical, Dental, and Housing Resources
Safety Net Dental Clinic Directory
This Page Last Updated: June 25, 2026 at 10:24 AM