Ryan White Part B Program
Providing essential medical care, medications, and support services for people living with HIV who are uninsured or underinsured.Helping Individuals Access Care and Improve Quality of Life
The mission of the Tennessee Ryan White Part B Program is to promote health and access to quality care for Tennesseans living with HIV/AIDS. The Ryan White Part B Program provides HIV/AIDS primary medical care, essential support services, and medications for eligible residents. Through successful case management people living with HIV/AIDS are empowered to effectively manage their HIV/AIDS and improve their overall health and quality of life.
Connections to Linked Programs & Services
RWPB Contact List
| Staff Title | Contact Number |
|---|
Tennessee Ryan White Part B Services
Insurance Assistance
Provides financial assistance with health insurance for eligible individuals and for services that enhance access to, adherence to, and monitoring of antiretroviral therapy.
Early Intervention Services (EIS)
Targeted HIV testing to help the unaware learn of their HIV status and receive referral to HIV care and treatment services if diagnosed with HIV.
Referral services to improve HIV care and treatment services at key points of entry.
Access and linkage to HIV care and treatment services such as HIV Outpatient/Ambulatory Health Services, Medical Case Management, and Substance Abuse Care.
Outreach Services and Health Education/Risk Reduction related to HIV.
Emergency Financial Assistance (EFA)
Short-term emergency financial assistance to individuals with HIV/AIDS for utilities (gas, electricity, water and sewer).
Short term emergency financial assistance is defined as necessary for the individual to:
- gain or maintain access to medical care, adherence to medical care/treatments and/or wellness and
- address financial need that arises from high and/or unexpected medical costs
Food Bank/Home Delivered Meals
Provides nutritional food and personal hygiene items to enhance a person’s health status.
Housing
Provides limited short-term assistance to support emergency, temporary, or transitional housing to enable an individual or family to gain or maintain outpatient/ambulatory health services.
Housing-related referral services including assessment, search, placement, advocacy, and the fees associated with these services.
Housing services are transitional in nature and for the purposes of moving or maintaining an individual or family in a long-term, stable living situation.
Medical Nutrition Therapy
Nutrition assessment and screening
Dietary/nutritional evaluation
Food and/or nutritional supplements per medical provider’s recommendation
Nutrition education and/or counseling
Medical Transportation
Non-emergency transportation services that enable an eligible individual to access or be retained in medical and support services.
Mental Health Services
Outpatient psychological and psychiatric screening, assessment, diagnosis, treatment, and counseling services offered to individuals living with HIV.
Services are based on a treatment plan, conducted in an outpatient group or individual session, and provided by a mental health professional licensed or authorized within the state to render such services.
Oral Health Care
Provide outpatient diagnostic, preventive, and therapeutic services by dental health care professionals, including general dental practitioners, dental specialists, dental hygienists, and licensed dental assistants.
Outpatient/Ambulatory Health Services
Provide diagnostic and therapeutic-related activities directly to an individual by a licensed healthcare provider in an outpatient medical setting. Outpatient medical settings may include: clinics, medical offices, mobile vans, using telehealth technology, and urgent care facilities for HIV- related visits.
Services provided through Tennessee HIV Centers of Excellence facilities.
The Centers of Excellence (COE) deliver services through an integrated service model and are designed to meet the needs of PLWHA who have severe need or are part of a special population by bringing together a range of services around primary health care. The COEs provide seamless access to primary care and critical support services. They also link and maintain health care for PLWHA not currently in care.
Substance Use Outpatient Care
Outpatient services for the treatment of drug or alcohol use disorders.
How to Enroll
To enroll in the Tennessee Ryan White Part B Program, you will have to contact a case manager and provide the following documentation:
Required Documentation
Laboratory results and confirmation of HIV diagnosis
- Rapid/rapid algorithm test results will be recorded on the PH-1600
- Laboratory results showing a detectable viral load
- A letter, office note, or discharge summary signed by a licensed provider documenting an HIV or AIDS diagnosis may be used temporarily for the initial certification until one of the first two types of lab results can be obtained.
Proof of State of Tennessee residency. You must provide documentation showing that you are currently residing in Tennessee.
Examples of authorized documents:
- A valid (non-expired) Tennessee driver’s license or Tennessee State issued ID or voter registration card can be used for proof of residency. Address must match the address used on any documentation used for proof of income.
- Food stamp documentation can be used for proof of residency as long as the address matches the proof of income documentation.
- Current paycheck/check stub, work ID or badge, if address is included.
- Letter from a verifiable homeless shelter or community center serving homeless individuals with clear identification and verification of residency Letter of Support
- Mail postmarked within the last 30 days and delivered to recipient’s street address.
Proof of Income. To be deemed eligible for coverage by Tennessee’s Ryan White Part B Programs, a recipient must have a gross household annual income (before taxes and deductions) below or equal to 400% of the Federal Poverty Level (FPL).
- A current paycheck, check stub, or W2 can be used as proof of income.
Find a Case Manager
Please see the map and search bar below. Each dark blue dot on this interactive map represents an agency with case management services. There are several ways you can use this lookup tool:
- Click on a county to view case management service providers in the area.
- Click on a blue dot for detailed information on a service provider.
- Type your county or zip code into the search bar to view case management providers in your area.
Scroll down past the map for a full list of agencies in Tennessee who provide case management services through the Tennessee Ryan White Part B Program.
Case Management Service Providers List
View the list of Ryan White Part B service agencies providing case management and support services.
Tennessee Ryan White Part B Program
Housing Program
Provides limited short-term assistance to support emergency, temporary, or transitional housing to enable a individual or family to gain or maintain outpatient/ambulatory health services.
Corrections Navigation Program
Provide Linkage/navigation services to inmates living with HIV disease prior to release from prison to link the individual to medical care in the community upon release.
Corrections Navigation Agencies
Minority AIDS Initiative Program
Conducts through health department personnel and funds through direct subcontractors, health education/risk reduction and outreach/education activities.
Minority AIDS Initiative Agencies
Positive Peers App Information
Ryan White Oral Health Program
The Ryan White Part B Program is partnering with Guardian Insurance to administer TN’s oral health insurance plan. This plan provides recipients with comprehensive oral health benefits, lower cost of oral health care services, access to a large network of Dentists. Tennessee Department of Health and United Way of Greater Nashville created processes for enrollment, eligibility, claims adjudication, tracking claims and balances. The Oral Health Program is available to eligible Ryan White individuals who have no dental coverage and currently reside in Part B regions of Tennessee.
Starting January 1, 2023, all adult TennCare members will have dental benefits. Adult members will now be able to see a dentist at no cost to them for all medically necessary, covered dental services, which consist of regular exams, x-rays, cleanings, fillings, crowns, and more.
If you think you might be eligible, please contact a Case Manager for your area
| Agency | Address/Website | Contact |
|---|---|---|
| Friends for All | Friends for All website | Client Services Manager, (901) 333-8256 |
| Client Services Coordinator, (901) 333-8274 | ||
| East Arkansas Family Health Center | EAFHC website | 900 N. 7th Street, West Memphis, AR, 72301 |
| Memphis Health Center | Memphis Health Center webpage | Dental Office, (901) 261-2036 |
| Aaron E. Henry Clarksdale Clinic | Aaron E. Henry website | Dr. Christopher Cathey, (662) 624-2504 |
| Aaron E. Henry Batesville Clinic | Aaron E. Henry website | Dr. Betty Baptist Wilson, (662) 563-1858 |
| The Mobile Ministry of Dentistry | Mobile Ministry of Dentistry webpage | Office, (901) 443-4220 |
Vision Health Program
Vision Care services and how to locate providers near you.
Case Manager Information
Case Management Services (NMCM) provide guidance and assistance in accessing medical, social, community, legal, financial, and other needed services. Non-Medical Case management services may also include assisting eligible individuals to obtain access to other public and private programs for which they may be eligible, such as Medicaid, Medicare Part D, State Pharmacy Assistance Programs, Pharmaceutical Manufacturer’s Patient Assistance Programs, other state or local health care and supportive services, or health insurance Marketplace plans. This service category includes several methods of communication including face-to-face, phone contact, and any other forms of communication.
Case Manager Resources
Please see below for links to training and resources for Ryan White case managers.
Ryan White Eligibility User Guide
FAQs
Contact an HIV case manager to discuss program eligibility requirements and complete a Ryan White Program application. You will need documentation that you live in Tennessee, documentation of your income, and proof of your HIV status.
Yes, you will need to reapply each year. Recertification of continuing eligibility for the program is required annually. You will have to recertify through your case manager.
Yes, you may still be eligible for other services.
Clients in the Ryan White Program are responsible for making sure their case manager are aware of changes in income, address, phone number or other contact information, insurance coverage, or change of medical provider.
To change either, schedule an appointment with the agency or provider from whom you wish to receive services. You will need to make the new agency or provider aware that you are changing your case manager or medical care.
Medical transportation is an important part of getting into care and being able to remain in care. The need for medical transportation is part of the intake assessment conducted with you by your case manager. Your case manager will send a referral to a medical transportation provider or will provide you with bus passes so that you are able to get to your appointments.
The housing service category covers transitional, short-term, or emergency housing assistance to enable an individual or family to gain or maintain outpatient/ambulatory health services and treatment that extends beyond a one-time service. If a Ryan White Housing Assistance Partner (RWHAP) program makes a one-time payment for an individual’s utility or housing bill, this should be categorized as emergency financial assistance. A housing assessment and individualized housing plan would not be required for a one-time housing payment provided under emergency financial assistance.
If a RWHAP individual’s housing needs extend beyond a one-time payment, and there is a need for additional housing services, this service should be categorized as housing. Individuals receiving housing services must have their housing needs assessed annually and an individualized, written housing plan developed to determine if there is a need for new or additional housing services.
No, RWHAP funds may not be used for rental deposits. Because rental deposits are typically returned to individuals as cash, this would violate the prohibition on providing cash payments to individuals. In some instances, deposits may be retained as payment (e.g., damage to the property). As such costs would additionally be unallowable, recipients cannot pay for a rental deposit using federal funds, program income generated from federal funds, or pharmaceutical rebates generated from federal funds.
Yes. Recipients and local decision-making planning bodies are strongly encouraged to institute duration limits to provide transitional and emergency housing services. The HIV/AIDS Bureau recommends that recipients consider using the U.S. Department of Housing and Urban Development’s definition of transitional housing as 24 months unhoused.
Additional Resources
Ryan White Program Resources
Health Resources and Services Administration’s (HRSA)
Tennessee Ryan White Part A Program (Nashville)
Tennessee Ryan White Part A Program ( Memphis)
Tennessee Department of Health’s HIV Prevention Resources
HIV Prevention Community Planning
HIV Prevention in Local Communities
STI, Viral Hepatitis, and Substance Use Resources
Sexual Transmitted Disease Prevention
Medical, Dental, and Housing Resources
Safety Net Dental Clinic Directory
Centers of Excellence
The Centers of Excellence (COE) deliver services through an integrated service model and are designed to meet the needs of PLWHA who have severe need or are part of a special population by bringing together a range of services around primary health care. The COEs provide seamless access to primary care and critical support services. They also link and maintain health care for PLWHA not currently in care.
Click here for a full list of HIV Centers of Excellence in Tennessee.
Quality Management
The mission of the Tennessee Department of Health’s Ryan White Part B Quality Management Program is to ensure access to comprehensive, high-quality care and support services for people living with HIV in Tennessee by:
- Ensuring adherence to clinical guidelines and standards of care
- Routinely collecting, analyzing, and disseminating programmatic data
- Engaging stakeholders in the development and implementation of activities aimed at improving the quality of care, health outcomes, and patient satisfaction
- Maintaining a client-centric approach that incorporates consumers into planning and evaluation processes
This Page Last Updated: March 26, 2026 at 3:50 PM