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FAQs

For Applicants

How do I apply for a job with the State of Tennessee?

Applicants should visit www.TN.gov/Careers to search and apply for career opportunities, including Preffered Service, Executive Service, and Internship positions. Active state employees should search and apply for opportunities directly through Edison self-service, which will feature all available career opportunities and additional promotional opportunities for active state employees only.

What happens after I submit my application?

For each job you apply, your application will be evaluated to determine whether you meet the minimum qualifications, including education and experience, required for the job. You will be notified of your eligibility within approximately one to two weeks after the closing deadline for the career posting. If you meet the minimum qualifications, you will be sent an email invitation to participate in the first round interview. If you fail to complete the first round interview submission deadline, you will not progress in the interview process.

I am in the process of completing my application online and have a problem. Who should I contact for assistance?

You may contact the Department of Human Resources HR Service Center by webchat, email, or phone at www.HRSupport.TN.gov, HR.ServiceCenter@tn.gov, or (615) 987-0100. Office hours are 8:00 a.m. and 4:30 p.m. CST. If you contact the HR Service Center after business hours, you will receive a response on the next business day.  

How do I change the email address (or other contact information) associated with my online application account?

Log in to your online account (see instructions above) and scroll to the bottom of the page. Click on "My Account". Once the page loads, click "Edit". Change your email address and/or other contact information and click "Save".

I've completed my application and taken the tests. How does the rest of the hiring process work?

The department hiring for the position conducts the job interview, which is typically held in the county where the position is located. Costs associated with travel to and from interviews are not reimbursed by the State of Tennessee. Additionally, job offers generally do not include reimbursement of relocation costs.

I received a notification indicating that I did not qualify for a job for which I applied? Can I appeal this decision?

You may contact the HR Service Center at 615-741-4841 and request to speak with the HR Specialist who evaluated your application. This will allow you an opportunity to discuss the qualification requirements and what qualifications the evaluator determined were missing. If you wish to further appeal the evaluation after your conversation with the evaluator, you should submit a written request to the Commissioner of the Department of Human Resources within 15 days.

Please Note: If you failed to submit a full and complete application, and, the evaluator did not have the information necessary to confirm that you met the job qualification requirements, you will not have the option to reapply or submit the missing information if the closing deadline has passed. Please ensure that you read all instructions on the job posting web pages and provide a complete application.

How often should I check the DOHR website to be sure that I do not miss out on an opportunity to apply for a job while it is open?

Executive Service opportunities are updated daily. Preferred Service opportunities are posted every Wednesday.

How do I apply for a Non-Competitive job?

The Department of Human Resources does not process applications for most of the jobs classified as "Non-Competitive". To apply for these jobs, please contact the particular department hiring the Non-Competitive position. To access contact information for the various departments and agencies, please click here.

May I submit a paper application?

No. Paper applications are not accepted. All applications must be submitted online.

What happens when an application is submitted for a job that is closed (i.e., applications are not currently being accepted)?

It is not possible to apply for a career opportunity after the posting has closed.

I received my degree in another country. Am I eligible to apply for State of Tennessee jobs?

For education received from a college or university outside of the United States, an evaluation from an educational service will be required in order to determine equivalency of the curriculum. Please click here for additional information.

Is an email address required to receive position notifications? How will I receive a notification if I do not have an email address?

Yes, notices are sent by email only, and all applicants must have an email address. Several websites offer free e-mail account services, including google.com, hotmail.com, and yahoo.com.

How can I access the former State of Tennessee applicant system, NeoGov, to review prior job applications?

Visit the NeoGov website at https://www.governmentjobs.com/ and log in using your former applicant account information.