TDOC Launches Automated System

NASHVILLE – The Department of Correction has launched an automated fee collection system to streamline services and enhance accountability.  Offenders on probation or parole are now able to pay their supervision and other fees online, through wire transfer, by sending money orders to JPay, or by phone.  Family and friends of inmates can also make deposits into trust fund accounts through the automated system.

“As part of the top to bottom review of our agency, we determined an automated system would increase efficiency and free up our probation/parole officers to spend more time in the community supervising offenders,” Commissioner Derrick Schofield said.  “Our commitment is to enhance public safety by ensuring we utilize the best methods available to add accountability to the system.  A number of offenders who want to succeed and complete their probation or parole often struggle getting to our offices to pay their fees, particularly in areas where public transportation is unavailable.  This method will result in fewer arrests for failure to pay,” Schofield said.

The vendor, JPay, is providing the service at no cost to the state.  A convenience fee is applied to online, wire transfer, and phone payments.  The free option still exists for those who prefer to purchase and mail money orders.  For more information visit our website at www.tn.gov/correction.