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NASHVILLE, Tenn. – The Bureau of TennCare has earned the Commitment Award in the annual Excellence in Tennessee recognition program administered by the Tennessee Center for Performance Excellence (TNCPE). TNCPE is the only state-wide quality program and is patterned on the Baldrige Performance Excellence Program, the national standard for recognizing organizational excellence. TennCare will accept the award at the 21st annual Excellence in Tennessee Awards Banquet on February 19, 2014.

KNOXVILLE, Tenn. – Overall enrollee satisfaction with the TennCare program is at its highest level, according to a UT report released today. Ninety-five percent of TennCare recipients surveyed expressed satisfaction with the care they received, the highest level since the program’s inception.

NASHVILLE — The Bureau of TennCare today announced the results of the 2013 HEDIS/CAHPS Report: A Comparative Analysis of Audited Results from TennCare Managed Care Organizations (MCOs). MCOs in Tennessee are required to report Healthcare Effectiveness Data and Information Set (HEDIS) information as part of the state’s accreditation mandate. The information included in this report is for the previous 2012 calendar year.

NASHVILLE – The Bureau of TennCare has selected DentaQuest USA Insurance Company as the new Dental Benefits Manager (DBM) for the state Medicaid program. The three-year contract was awarded on Wednesday, April 24, 2013, signaling the start of a five-month readiness period. The transition from TennDent, TennCare’s current DBM, to DentaQuest will take effect October 1, 2013.

NASHVILLE – The TennCare Standard Spend Down program will again offer open enrollment opportunities to new applicants on Thursday, March 21, 2013 beginning at 6 p.m. CST.

NASHVILLE – The Bureau of TennCare has selected Magellan Health Services as the new Pharmacy Benefits Manager (PBM) for the state Medicaid program. The three-year, $35 million contract was awarded in December 2012, signaling the start of six months of extensive preparation and readiness reviews. The transition from Catamaran, TennCare’s current PBM, to Magellan will take effect June 1, 2013.

NASHVILLE — The Bureau of TennCare today announced the results of the 2012 HEDIS/CAHPS Report: A Comparative Analysis of Audited Results from TennCare Managed Care Organizations (MCOs). MCOs in Tennessee are required to report Healthcare Effectiveness Data and Information Set (HEDIS) data as part of the state’s accreditation mandate. The information included in this report is for the previous calendar year.