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TennCare Satisfaction Remains High in 2013

Wednesday, December 04, 2013 | 02:33am

KNOXVILLE, Tenn. – Overall enrollee satisfaction with the TennCare program is at its highest level, according to a UT report released today.

Ninety-five percent of TennCare recipients surveyed expressed satisfaction with the care they received, the highest level since the program’s inception.

This finding is included in “The Impact of TennCare: A Survey of Recipients 2013,” prepared by UT’s Center for Business and Economic Research. The report’s authors are William Hamblen, CBER research associate; LeAnn Luna, CBER associate professor; and Bill Fox, CBER director.

More information about the study and the full report can be viewed here.

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