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TDCI Is Fully Operational. Need A Member Of Our Staff? Contact Us Here.
TDCI FREQUENTLY ASKED QUESTIONS ABOUT COVID-19
CORE SYSTEM UPGRADED OVER WEEKEND. FOR ASSISTANCE PLEASE CALL 615-741-2241. M-F 8AM-4:30PM

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In the best interests of public health, our Tennessee Department of Commerce & Insurance team is working remotely.

We remain fully operational.  

Beginning Monday July 6, 2020, customers can schedule in-person visits with Department staff on a limited basis. However, we strongly encourage customers to conduct business remotely via our website, email and phone. If you still need to make an in-person appointment, visit: https://www.tn.gov/commerce/contact-us/schedule-an-appointment.html

As a reminder, there are 3 requirements for entering a state building:

  1. Honestly answer and pass screening questions
  2. Wear a cloth face covering (mask) when entering and exiting the building, in common areas such as lobbies, elevators, breakrooms and shared office space
  3. Pass a no-touch temperature check performed by assigned personnel

Starting Monday, Aug. 24, payments may be made in person at our Customer Service Center at the Davy Crockett Tower from 8:00 am – 1:00 pm. CST. 

For General Information or Assistance:

Telephone Number: 615-741-2241

Mailing Address:
Department of Commerce & Insurance
500 James Robertson Parkway
Davy Crockett Tower
Nashville, Tennessee 37243-0565

Commissioner's Office  
Commissioner Hodgen Mainda
Chief Deputy Commissioner/Chief Operating Officer Carter Lawrence
Deputy Commissioner
Jennifer Peck
General Counsel John Speer
Chief Strategy Officer  Chris Burger
Senior Advisor & Assistant Commissioner of Policy, Research & Legislation Alex Lewis 
Assistant Commissioner of Fire Prevention Gary Farley
Assistant Commissioner for Insurance​ Rachel Jrade-Rice
Assistant Commissioner Regulatory Boards​ Toby Compton
Assistant Commissioner of Securities Elizabeth Bowling
Assistant Commissioner for TennCare Oversight Lisa Jordan
Communications Director Kevin Walters
Director of Strategic Communications & External Affairs  Abbey Dennis
Internal Audit Director John Williams
General Administration  
Personnel Director Shannon Tolbert