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Tennesseans 16+: Now Eligible for a COVID-19 Vaccine
CORE system will go down daily at 5pm cst for up to 30 minutes

Contact Us

In the best interests of public health, our Tennessee Department of Commerce & Insurance team is working remotely.

We remain fully operational.  

Beginning Monday July 6, 2020, customers can schedule in-person visits with Department staff on a limited basis. However, we strongly encourage customers to conduct business remotely via our website, email and phone. If you still need to make an in-person appointment, visit:

As a reminder, there are 3 requirements for entering a state building:

  1. Honestly answer and pass screening questions
  2. Wear a cloth face covering (mask) when entering and exiting the building, in common areas such as lobbies, elevators, breakrooms and shared office space
  3. Pass a no-touch temperature check performed by assigned personnel

Starting Monday, Aug. 24, payments may be made in person at our Customer Service Center at the Davy Crockett Tower from 8:00 am – 1:00 pm. CST. 

For General Information or Assistance:

Telephone Number: 615-741-2241

Mailing Address:
Department of Commerce & Insurance
500 James Robertson Parkway
Davy Crockett Tower
Nashville, Tennessee 37243-0565

Commissioner's Office  
Commissioner Carter Lawrence
Deputy Commissioner, Chief of Staff, and Chief Operating Officer
Jennifer Peck
Deputy Commissioner of Regulatory Boards, Insurance, Securities, and TennCare Oversight
Toby Compton
General Counsel John Speer
Chief Strategy Officer  Chris Burger
Senior Advisor & Assistant Commissioner of Policy, Research & Legislation Alex Lewis 
Assistant Commissioner of Fire Prevention Gary Farley
Assistant Commissioner for Insurance​ Bill Huddleston
Assistant Commissioner Regulatory Boards​ Alex Martin
Assistant Commissioner of Securities Elizabeth Bowling
Assistant Commissioner for TennCare Oversight Lisa Jordan
Communications Director Kevin Walters
Director of Strategic Communications & External Affairs  Abbey Dennis
Internal Audit Director John Williams
General Administration  
Personnel Director Shannon Tolbert