VetraSpec Version 24.1 Release Update Toolbox

Tennessee VetraSpec site has been scheduled to receive the VetraSpec 24.1 update this Saturday, May 11.
Please be sure to review the following attached documents below:

• The release notes detailing the changes and new features
  
• The VA's official communication regarding the move from D2D to Benefits Claims
  
• A user guide for Benefits Claims (available to those who currently have D2D access)
  
• A user guide for the Custom Reports addon module (this is a paid module not available to all users)
• Setting up your ID.Me account for work

As a reminder:

• Please do not attempt to log in to the site on Saturday.
  
• Be sure to clear your browser cache before logging in Monday morning.
• This is a very important step; many of the post-update issues that users experience result from failure to clear the cache.
  Instructions for Firefox users (Check "Cached Web Content")
  Instructions for Chrome users (Choose "All Time" and check "Cached  images and files")
  
• If you use another browser, check your browser's support site for instructions
• If you experience any issues after the update, please contact FD-VetraSpecSupport@tylertech.com
  for assistance.

After logging in for the first time,

Please use the control panel to set up multi-factor authentication for your account.
This provides stronger protection for veteran information.