Skip to Main Content

State Issues Alternate Numbers for 9-1-1 Emergency Services in West Tennessee

Monday, September 15, 2014 | 06:50am

West Tennessee Experiencing Disruptions to cellular 9-1-1 systems

NASHVILLE, Tenn. – The Tennessee Emergency Communications Board and the Tennessee Emergency Management Agency have issued a series of Wireless Emergency Alerts for several West Tennessee counties due to a disruption of routing for cellular calls to 9-1-1 centers for emergency services.

When using a cell phone during an emergency when in affected counties, the public should use a 10-digit phone number to reach a local 9-1-1 center.

“Local 9-1-1 center directors requested the state alert the public to the disruption and provide alternate numbers to contact emergency services,” said Curtis Sutton, executive director of the Tennessee Emergency Communications Board. “The 911 centers are still functioning, but we need the public to use the alternative numbers to ensure help is received as quickly as possible until this disruption is resolved.”

The current list of affected counties and their 10-digit phone numbers are as follows:

 

Counties

Alternate 10-Digit Number for 9-1-1

 

County

Alternate 10-Digit Number for 9-1-1

Benton

(731) 279-4280

 

Haywood

(731) 772-1215

Chester

(731) 989-2787

 

Henderson

(731) 425-6202

Carroll

(731) 986-8947

 

Henry

(731) 642-2424

Crockett

(731) 696-2104

 

Madison

(731) 424-9677

Decatur

(731) 852-3911

 

McNairy

(731) 645-3406

Dyer

(731) 285-4019

 

Obion

(731) 885-3316

Fayette

(901) 465-3456

 

Weakley

(731) 364-5454

Gibson

(731) 562-8176

 

Shelby

(901) 543-6333

Hardeman

(731) 658-5101

 

Hardin

(731) 925-9007

 

 

People traveling in West Tennessee may receive multiple Wireless Emergency Messages on their cell phones as they enter new counties.

“The state, local government and the private sector telecommunications providers are working with our partners to mitigate any disruption to the public and hope to quickly restore normal services,” said David Purkey, Deputy Commissioner of TEMA and Homeland Security Advisor.

###

Tennessee Emergency Management Agency | Commerce & Insurance | Press Releases