Department of Mental Health Announces Adult Mobile Crisis Provider for Knoxville Area Counties

Thursday, December 01, 2011 | 03:57am

 NASHVILLE The Tennessee Department of Mental Health Commissioner Doug Varney is pleased to announce Helen Ross McNabb, Inc. as the new adult mobile crisis provider for the counties of Blount, Knox, Loudon, Monroe, and Sevier effective February 1, 2012.


This change comes as part of the department’s ongoing efforts to transform the mental health delivery system for the state of Tennessee. “Our transformation efforts are targeted toward improved coordination of care and streamlined access to a continuum of services,” Varney said.  “These improvements will aid individuals to remain in their communities and reduce reliance on inpatient services to meet their needs.”  

As a result of this transformation, interested parties were invited to submit proposals indicating how they plan to ensure the needs of individuals served in crisis can be best met within their communities.  After a review of the submissions, TDMH named Helen Ross McNabb, Inc. as the adult mobile crisis provider, adding to their existing crisis continuum which includes crisis walk-in triage capabilities and a crisis stabilization unit. In conjunction with their current involvement in the overall coordination of care and with their proven history in this region, Helen Ross McNabb will be a perfect partner in meeting the specific needs of individuals in this area.

TDMH would like to thank Parkwest Medical Center (Peninsula) for their many years of dedication and commitment to serving individuals in this region in need of crisis services. TDMH will continue partnering with Parkwest Medical Center to ensure psychiatric inpatient services are provided within the community for the individuals in need of this level of care. Parkwest Medical Center will be working with Helen Ross McNabb, Inc. to ensure that the transition for individuals seeking crisis services is as smooth as possible.

It is anticipated that the local crisis number will remain the same but plans have not yet been finalized. If unsure of which number to call, 1-855-CRISIS-1 (274-7471) will provide access to services from anywhere in the state.


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