Consumer Affairs Warns of Telemarketing Frauds

NASHVILLE- The Tennessee Division of Consumer Affairs warns consumers to be aware of various telemarketing frauds that seek to steal money or personal information. Professional criminals posing as legitimate telemarketers are very good at what they do. Their pitch is perfect, their tone is friendly and they seem confident about your need for their products.

• Who’s calling and why? Telemarketers must tell you it’s a sales call, the name of the seller and what they are selling before making a sales pitch.
• What is their hurry? Fast talkers who use high-pressure tactics could be hiding something. Take your time. Most legitimate businesses will give you time and written information about an offer before asking you to commit to a purchase.
• If it’s free, why are they asking me to pay? Question charges that sellers say you need to pay to redeem a prize or gift. Free is free. If you have to pay, it’s a purchase – not a prize or gift. Telemarketers must tell you that no purchase or payment is necessary to enter or win.
• Why am I “confirming” my account information?  Some callers have your billing information before they call you. They are trying to get you to confirm your account information so they can claim you approved a charge. Never give credit card, checking account or Social Security numbers to unknown callers.