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File a Complaint

Regarding Businesses and Professionals in Tennessee

Welcome to the Tennessee Department of Commerce and Insurance’s Complaint Assistant.

The Department of Commerce and Insurance regulates several hundred thousand Tennesseans in their professions and businesses. These boards, commissions and programs are empowered to take disciplinary action including revocation of licenses and assessment of civil penalties against license holders found guilty of violating laws governing their professions.  Consumers are encouraged to file complaints with the Department of Commerce and Insurance when they feel they have been the victim of an unfair or deceptive business practice, witness unlicensed activity or see suspected misconduct or other violations of respective law or rules. 

To submit a complaint for Regulatory Boards or Fire Licenses/Permits, visit CORE and navigate to the File a Complaint link at the top right corner of the webpage. 

File a Complaint link on core.tn.gov

Complaints about Insurance providers, including agents and companies, are handled using this Online Complaint form provided by NAIC.

Contact the Consumer Insurance Services Section at (615) 741-2218 or 1-800-342-4029 with any questions pertaining to filing a complaint.