TDCI Shares Tips on Elder Abuse Awareness Day

NASHVILLE – With elder abuse being an ever-increasing problem, Tennessee Governor Bill Haslam has proclaimed June 15, 2018 as Elder Abuse Awareness Day in Tennessee. In honor of this day, the Tennessee Department of Commerce and Insurance’s (TDCI) Securities and Consumer Affairs divisions offer tips to help seniors avoid falling victim to identity theft and financial abuse.

World Elder Abuse Awareness Day was created by the International Network for the Prevention of Elder Abuse and the World Health Organization of the United Nations in 2006 to bring awareness to the abuse, neglect, and exploitation of seniors. TDCI advocates for consumer protection such as the passage in 2017 of SBO511/HB1050 which revises the Anti-Phishing Act of 2006 by making it a Class A misdemeanor to send inaccurate or misleading caller ID information with the intent to defraud, harm or steal. Under the legislation, the Attorney General may seek a court order and recover a penalty of up to $10,000 per violation.

“Older adults are often victims of financial fraud and identity theft because they are vulnerable to scammers,” said TDCI Commissioner Julie Mix McPeak. “This vulnerability stems from the wealth they have accumulated over their careers, their tendency to be trusting, and their increasing isolation from family, friends, and caregivers. It is our responsibility as Tennesseans to keep a watchful eye out for signs of elder financial exploitation and promptly reporting any suspicions to the appropriate party.”

TDCI offers the following tips to help residents of the Volunteer State recognize and avoid financial exploitation and fraud:

Senior Investor Tips

• If a stranger asks for money, proceed with caution. Swindlers can take advantage of your good manners.
• Make sure you invest with a licensed investment adviser. You can ensure a broker is licensed here.  
• Beware of salespeople who prey upon your fears. Fear can blind your good judgement. Only invest when you have all the facts and feel comfortable.
• Don’t be embarrassed to report fraud or abuse. Every day you delay reporting fraud or abuse is another day the scammer is spending your money and finding new victims.

Identity Theft Prevention Tips

• Never buy from a stranger who calls or visits unannounced.
• Shred all paperwork containing any identifying information, healthcare information, banking information, or passwords.
• Monitor bank and credit card statements.
• Monitor your credit report.
• Use direct deposit for benefit checks to prevent checks from being stolen.
• Never give your credit card, banking, Social Security number, Medicare number, or other personal information over the phone, unless you initiated the call.

If you suspect that you might be a victim of securities or insurance fraud, or if you would like to file a complaint or speak with an investigator, please contact the Tennessee Securities Division – Financial                                                                                     Services Investigations Unit at (615) 741-5900 or visit our website. Other types of elder abuse involving abuse, neglect or exploitation should be reported to the Tennessee Department of Human Services, Adult Protective Services Unit by phone at (888) 277-8366 or by visiting https://reportadultabuse.dhs.tn.gov/.

For more consumer tips, including additional resources on identity theft and other scams, visit the TDCI Consumer Affairs Division at www.tn.gov/consumer.

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