Open Enrollment Begins Nov. 1 on the Federally Facilitated Marketplace

Consumers Have Until Dec. 15 to Make Changes or Add Coverage for 2019
Thursday, November 01, 2018 | 10:17am

NASHVILLE – The Tennessee Department of Commerce and Insurance (TDCI) reminds consumers that Open Enrollment for health insurance coverage on the Federally Facilitated Marketplace (FFM) begins Thursday, Nov. 1, 2018. Tennesseans have until December 15, 2018, to apply for or re-enroll in coverage for the 2019 calendar year.

For 2019, Bright Health is entering the Tennessee market for the first time and Celtic Insurance (appearing on the FFM as “Ambetter of Tennessee”) is returning to the marketplace. BlueCross BlueShield of Tennessee, Cigna, and Oscar Health continue to offer products on the FFM in Tennessee. To assist consumers in evaluating their options, TDCI has compiled a list of carrier presentations and coverage areas.

  • BlueCross BlueShield of Tennessee: Statewide coverage except for the Memphis and Nashville areas.
  • Bright Health: Coverage offered for the Knoxville, Memphis, and Nashville areas.
  • Celtic (Ambetter) Insurance: Coverage offered in the Chattanooga and Memphis areas.
  • Cigna: Coverage continues in the Nashville, Memphis, and Tri-Cities areas with coverage expansion into the Knoxville area.
  • Oscar Health: Coverage continues in the Nashville area with coverage expansion into the Memphis area.  (Please note: Oscar plans are available off-marketplace.  A technological issue is currently preventing Oscar plans from appearing on

“The expanded healthcare plan options for 2019 give Tennesseans more choices,” said TDCI Commissioner Julie Mix McPeak. “One new carrier is offering coverage in our market, one carrier is returning to Tennessee, and two others have expanded their coverage area. This will mean Tennesseans will see competition in areas of the state, like Chattanooga, Knoxville, and Memphis, where there has been little to none in previous years.”

In addition to expanding coverage options, for the first time in the ACA marketplace era, TDCI approved premium rate decreases for two longtime market participants. Though decreases will bring down premium rates, an individual’s out-of-pocket premium costs depends on several factors, including the amount of Advanced Premium Tax Credit subsidies; therefore, some consumers may experience an increase in out-of-pocket costs for coverage. Consumers should contact licensed insurance agents or company representatives for assistance in considering 2019 plan coverage. The Department emphasizes the need for consumers to carefully review plan networks. If you like your physician, make sure he/she is included in the plan network and check carrier directories for local hospitals to ensure easy access to ‘in-network’ services, where possible. Several plans provide limited or no out-of-network benefits. All marketplace plans are exclusive provider organizations (EPOs), meaning they do not provide out-of-network benefits, with few exceptions.  To avoid unexpected and unpleasant balance bills, check your carrier’s network ahead of visits when practicable.

To assist with enrollment/payment issues or network questions, TDCI has posted contact numbers for each of the carriers.  Additionally, the Department created an informational video as well as a coverage area map of Tennessee for 2019.


November 1, 2018: First day to enroll, re-enroll, or change a 2018 insurance plan.

December 15, 2018: Open Enrollment on the FFM ends.

January 1, 2019: Coverage starts for those who enroll or change plans by December 15.

Questions about Open Enrollment? Contact us at 1-800-342-4029 or 615-741-2218.