TennCare Electronic Health Record (EHR) Provider Incentive Payment Program
ATTENTION: Program Year 2018 Greenway CEHRT Issues
Through CMS, Greenway Health LLC has informed the states of the problem they are experiencing with the MU portion of some of their EHR Systems. Providers using one of these systems are advised NOT TO ATTEST until the system fix has been implemented. We will inform you when it is time to attest to Program Year 2018.
Per CMS, Greenway has contacted its customers using one of the affected EHR Systems and notified them of the problem. If you are unsure of the status of your particular system, TennCare can help with that. Please send an email to TennCare.EHRIncentive@tn.gov with:
- Your Name and NPI; and
- The exact name and CMS Certification number of your system
We will verify the status of your Greenway EHR system and notify you as soon as possible. Any other questions you may have can be sent to the same email address as above.
Welcome to the home page for the TennCare Medicaid EHR Provider Incentive Payment Program (PIPP), as established under the HITECH Act of 2009. Links found in the column to the left will provide you with access to additional information, FAQs, CMS, instructions, and other assistance to aid you in participating in the EHR Provider Incentive Payment Program.
In April 2018, CMS changed the name of the EHR Provider Incentive Payment Program and the Advancing Care Information performance category of the Merit-based Incentive Payment System (MIPS) to Promoting Interoperability (PI) Programs. This name change moves the programs beyond the existing requirements of MU to a new phase of EHR measurement with an increased focus on interoperability and improving patient access to health information. This rebranding does not merge or combine the EHR Provider Incentive Payment Programs and MIPS.
CMS allowed the states the option of using the new PI or retain usage of the original program name. TennCare has opted to continue to refer to its program as the EHR Provider Incentive Payment Program. Remember, no matter which name you see or hear, it is still referring the EHR Incentive Program which began in 2011.
The information provided on this web site focuses on the TennCare EHR Provider Incentive Payment Program. New provider enrollment ended by CMS statute at the end of Program Year 2016.
The CMS web site also has a lot of information and FAQs. CMS has the overall responsibility for the EHR Provider Incentive Payment Program, and the CMS web site is very general in nature but more specific to the Medicare EHR Incentive Program. You are more likely to find the answers you need here on TennCare’s web site to participate in the TennCare EHR Incentive Program. If you want information about attesting under the MediCARE incentive program, you will need to go to CMS.
IMPORTANT: Per CMS statute, the EHR Provider Incentive Program ends December 31, 2021. The states have been informed that the final incentive payments (other than appeals and adjustments) must be made by December 31, 2021. This means that the attestation cycle for Program Year (PY) 2021 will be different than previous years. As we develop the process for the submission and reviews of PY 2021attestations, we will keep you informed through this web site and via the TennCare EHR Incentive newsletter. Please be watching for these updates.
- EHR Incentive Overview – An introduction and history of the TennCare Medicaid EHR Incentive Program
- How to Register & Attest – Directs you through the process from registering at CMS through attestation on the PIPP portal. You may also want to review our PowerPoint Presentations found under the Resources link.
- Meaningful Use – Information on how to attest to Meaningful Use
- Program Integrity & Audit – Both CMS and TennCare do random audits on provider attestations. This section provides some information about that process.
- Resources – This link will connect you to our PowerPoint Presentations (a step-by-step on how to attest), FAQs, and Acronyms & Glossary
This table is updated weekly showing the number of EPs and EHs who have been received EHR Incentive Payments since the inception of the TennCare EHR Provider Incentive Payment Program. As providers advance from AIU to meaningful use of their EHR systems, we expect both the number of providers and the amounts to rise. Haven’t enrolled yet? Go to the How to Register & Attest page to see how to begin.
On a monthly, and an as-needed basis, TennCare publishes an electronic newsletter to bring you the latest information about the EHR Provider Incentive Payment Program. We occasionally include information from CMS that we feel may be of interest to you.
We are now automatically enrolling all providers who are a part of the EHR Incentive Program. In case we miss you, or you are not yet enrolled, or just want to see what is being posted, you can subscribe by going to E-Blast newsletters. You can also go to E-Blast Newsletters to see past issues.
If you use a consultant to help with attesting: some providers use consultants to assist them in registering and attempting to qualify for the EHR Provider Incentive Program. This is an acceptable practice and TennCare does not have any objections to providers doing so. However, providers need to be aware that some consultants enter their own email address when registering the provider at the CMS R&A web site. As TennCare does all correspondence related to the EHR Incentive Program via email, all email is sent to the address entered when registering at CMS. If you are using a consultant who places their (the consultant’s) email address in your registration, you need to maintain close contact with the consultant as some attestation problems may require your intervention.