TennCare Access Portal Training Documents

Guides for Organization Administrations

• TennCare Organization Administrator Reference Guide
• Organization Administrator Talking Points
• TennCare Access Organization Administrator Video

Guides for Department of Health

• Department of Health TennCare Access Functionality – Step by Step Guide
• Department of Health (DOH) Presumptive Eligibility

Application Videos for Department of Health

• Application Start for Department of Health
• Application Household Details
• Application Income Details
• Application Financial Details
• Application Finish & Submit

Guides for Nursing Facilities

• TennCare Access Functionality for Nursing Facilities – Step by Step Guide
• Nursing Facilities Partner Portal Access FAQ

Application Videos for Nursing Facilities

• Application Start for Nursing Facilities
• Application Household Details
• Application Income Details
• Application Financial Details
• Application Finish & Submit

Renewal Videos for Nursing Facilities

• Renewal Start for Nursing Facilities
• Renewal Household Details
• Renewal Income Details
• Renewal Financial Details
• Renewal Finish & Submit for Nursing Facilities

Additional Videos for Nursing Facilities

• Search Applications & View TennCare Connect Accounts for Nursing Facilities
• Admit/Discharge Form for Nursing Facilities

Guides for Hospitals

• TennCare Access Functionality for Hospitals – Step by Step Guide
• Hospital Presumptive Eligibility

Application Videos for Hospitals

• Application Start – Hospitals
• Application Household Details
• Application Income Details
• Application Financial Details
• Application Finish & Submit

Additional Videos for Hospitals

• Adding a Newborn for Hospitals Video

Guides for MCOs

• TennCare Access Functionality FAQs
• TennCare Access Functionality for MCOs - Step by Step Guide