Managed Care Organizations
TennCare services are offered through managed care entities. Medical, behavioral and long-term care services are covered by "at risk" Managed Care Organizations (MCOs) in each region of the state, and each participating MCO creates their own contracts with providers, maintains their own fee schedules, processes their own claims, and has their own in-network specialists and providers.
You can contact the Provider Relations hotline at each of the MCOs in order to find information about fee schedules, becoming a TennCare Provider, or finding TennCare Specialists. The contact information for the MCOs is listed below.
Health Plans
All 3 Managed Care Organizations for TennCare have passed the NCQA (National Committee for Quality Assurance) accreditation process. This process ensures that TennCare members receive the optimum level of healthcare while also controlling costs and meeting government and purchaser requirements. NCQA is the most widely-recognized accreditation program in the United States. Results of TennCare’s Health Plan Accreditation can be found below.
| Health Plan | Provider Services | |
|---|---|---|
| AMERIGROUP https://www.amerigroup.com Community Care Three Lakeview Place 22 Century Blvd., Suite 310 Nashville, TN 37214 |
1-800- 454-3730 | |
| BlueCare BlueCare 1 Cameron Hill Circle, Suite 0002 Chattanooga, TN 37402-0002 Fax 800-357-0453 |
1-800-468-9736 | |
| UnitedHealthcare Community Plan UnitedHealthcare Community Plan 3175 Lenox Park Blvd. Suite 400 Memphis, TN 38115 |
1-800-690-1606 | |
| TennCare Select TennCare Select 1 Cameron Hill Circle, Suite 0002 Chattanooga, TN 37402-0002 FAX: 800- 218-3190 |
1-800-276-1978 | |
| Counties: Benton, Carroll, Chester, Crockett, Decatur, Dyer, Fayette, Gibson, Hardeman, Hardin, Haywood, Henderson, Henry, Lake, Lauderdale, Madison, McNairy, Obion, Shelby, Tipton and Weakley | ||
| Health Plan | Provider Services | |
|---|---|---|
| AMERIGROUP https://www.amerigroup.com Community Care Three Lakeview Place 22 Century Blvd., Suite 310 Nashville, TN 37214 |
1-800- 454-3730 | |
| BlueCare BlueCare 1 Cameron Hill Circle, Suite 0002 Chattanooga, TN 37402-0002 Fax 800-357-0453 |
1-800-468-9736 | |
| UnitedHealthcare Community Plan UnitedHealthcare Community Plan 8 Cadillac Dr., Suite 100 Brentwood, TN 37027 |
1-800-690-1606 | |
| TennCare Select TennCare Select 1 Cameron Hill Circle, Suite 0002 Chattanooga, TN 37402-0002 FAX: 800- 218-3190 |
1-800-276-1978 | |
| Counties: Bedford, Cannon, Cheatham, Clay, Coffee, Cumberland, Davidson, DeKalb, Dickson, Fentress, Giles, Hickman, Houston, Humphreys, Jackson, Lawrence, Lewis, Lincoln, Macon, Marshall, Maury, Montgomery, Moore, Overton, Perry, Pickett, Putnam, Robertson, Rutherford, Smith, Stewart, Sumner, Trousdale, Van Buren, Warren, Wayne, White, Williamson and Wilson | ||
| Health Plan | Provider Services | |
|---|---|---|
| AMERIGROUP https://www.amerigroup.com Community Care Three Lakeview Place 22 Century Blvd., Suite 310 Nashville, TN 37214 |
1-800- 454-3730 | |
| BlueCare BlueCare 1 Cameron Hill Circle, Suite 0002 Chattanooga, TN 37402-0002 Fax 800-357-0453 |
1-800-468-9736 | |
| UnitedHealthcare Community Plan UnitedHealthcare Community Plan 2035 Lakeside Centre Way Suite 200 Knoxville, TN 37922 FAX: 865-293-0573 |
1-800-690-1606 | |
| TennCare Select TennCare Select 1 Cameron Hill Circle, Suite 0002 Chattanooga, TN 37402-0002 FAX: 800- 218-3190 |
1-800-276-1978 | |
| Counties: Anderson, Bledsoe, Blount, Bradley, Campbell, Carter, Claiborne, Cocke, Franklin, Grainger, Greene, Grundy, Hamblen, Hamilton, Hancock, Hawkins, Jefferson, Johnson, Knox, Loudon, Marion, McMinn, Meigs, Monroe, Morgan, Polk, Rhea, Roane, Scott, Sequatchie, Sevier, Sullivan, Unicoi, Union and Washington | ||