Need Help with Renewal Packet?

Each year, we must see if you still qualify for our programs. Did you receive a letter and Renewal Packet in the mail? Fill out the Renewal Packet that came in the mail with your letter. Be sure to answer all of the questions that you can. And, send us the proof we ask for in the Renewal Packet. Sending us proof with your packet can help us make a faster decision on your coverage.

We’ll use your answers to see if you can keep your coverage or not. The kind of coverage you have may change. To decide, we’ll look at things like your age, your household income, how many people live with you, and if you have other insurance.

Did you get a letter in the mail saying that you have not returned your renewal packet by the deadline? Here is what you can do:

  • You can complete your renewal packet and mail it back to the address on the packet.
  • If you lost your renewal packet you can call 855-259-0701 and ask for a new one.
  • If you need more help you can visit Redetermination or call 855-259-0701.
  • If you need help in another language call 855-259-0701 or 855-857-1673.

Still have questions about your Renewal Packet? Call TennCare Connect at 855-259-0701. They can help you.