Sales Tax Relief Available to Sevier County Residents: More Information Here

Tax Delinquencies

How to Pay Your Bill

If you receive a notice that you owe money to the Department of Revenue, it is extremely important to contact us immediately in order to avoid collection actions.  Please use the phone number or email address listed on the notice in order to contact a Revenue specialist in Collection Services or the Revenue officer assigned to your specific case.

If you no longer have your notice, and you would like to speak to someone at the Department, contact the Collection Services Division at (615) 741-7071. 

You can pay your tax bill here

Click on the subjects below to learn more about our collection procedure as well as payment plans.

Collection Activity Procedure

Failure to file and pay taxes in a timely manner will result in the Department initiating its collection activity procedures.  The general process the Department follows for a tax delinquency is outlined below:

  • A bill will be sent regarding the tax liability.
  • If the liability is not paid or resolved within 40 days, a Revenue enforcement officer in the Collection Services Division will be assigned your case.  The liability will continue to accrue penalty and interest during the collection process.
  • The Revenue officer will issue a final demand for payment. This notice gives the taxpayer 10 days to pay the liability.
  • The officer may also file a tax lien to protect the state’s interest. These lien filings can be noted on credit reports and other financial industry reports, and they can adversely affect personal or business credit ratings.
  • For questions concerning notices of liens filed, please contact one of the following phone numbers based on the first letter of the county name in which the lien was filed.
    • Counties A-G – 615-253-5046
    • Counties H-N – 615-532-6340
    • Counties O-Z – 615-532-6354

Failure to pay the liability or failure to make arrangements to satisfy the liability will result in levy actions, such as the seizure and sale of assets.

Payment Plans Available for Qualified Applicants

The Department is willing to work with taxpayers who are unable to pay their tax bills. For taxpayers who need additional time to pay their liability fully, complete this application for you to make installment payments to the Department of Revenue.  For taxpayers who qualify based on their ability to pay, an offer in compromise application is available.  The Department will review the applications to determine if applicants qualify. Completion of either application is not an assurance of acceptance.

Please note: the submission of an offer in compromise application does not halt collection activity or alter the payment requirements of any current installment payment plan. Collection activity will continue pending review of the taxpayer’s application.

To avoid levy actions, please contact Collection Services at 615-741-7071 to make payment arrangements. If the taxpayer has an installment payment agreement in place, the taxpayer must continue to make payments under the terms of the agreement. If the offer in compromise application is accepted, payments received while the application was pending will be applied to the compromised liability. Failure to stay current on all filing requirements and make payments by the applicable due date could result in denial of the application.