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Family Assistance Centers

What is a Family Assistance Center?

Family Assistance Centers (FACs) are designed to assist the families of military service members during peacetime and during training or mobilization. A FAC is open to all branches of the military (Air Guard, Army Guard, Active Duty Army, Air Force, Coast Guard, Marines, Navy and all Reserve Components). A Family Assistance Center provides a "one-stop shopping” & resource to help family members cope with any issue they encounter as a military dependent.

Who is eligible to receive services through a FAC?

All military members, veterans, and their families are eligible to receive assistance. No military personnel or his/her family will be turned away from a FAC regardless of branch affiliation.

What services are provided by an FAC?

Basic services provided by a FAC are:

  • ID Cards/DEERS
  • Crises Intervention
  • Financial Assistance
  • Legal Assistance
  • Information, Referral, Follow-Up and Outreach


Chief Warrant Officer 4 (CW4) Lance Jenkins / State Family Program Director

(615) 313-0994



Gene Rabideau / FAC Coordinator

(615) 313-0682



Air Guard Contacts 

Stephanie Weeks / 118th Wing Airman & Family Readiness Program Manager (AFRPM)

(615) 660-8012 

Bill Conner / 134th Air-refueling Wing Airman & Family Readiness Readiness Program Manager

(865) 336-3107 

Daniel Walker / 164th Airlift Wing Airman & Family Readiness Program Manager (AFRPM)

(901) 291-7125


Helpful Links



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