School Year 2021-22 P-EBT Reconsideration Process

The USDA Food and Nutrition Service approved the continuation of the Pandemic Electronic Benefit Transfer (P-EBT) Program for the 2021-2022 school year.

Tennessee’s plan to issue P-EBT for the 2021-2022 school year (SY 21-22) has been approved by the USDA Food and Nutrition Service, with benefit distribution scheduled to begin around July 31, 2022. For more detail on P-EBT for the 21-22 School Year, visit: https://www.tn.gov/humanservices/p-ebt/school-year-21-22-p-ebt-faq.html

The Tennessee Department of Human Services (TDHS) is taking action to resolve any missing P-EBT benefit amount for School Year 2021-2022 in advance through the Reconsideration Process. The Reconsideration Process will take place from July 22, 2022 through August 29, 2022. TDHS will issue P-EBT Benefits on current P-EBT cards around September 2022 for children with an approved reconsideration request submitted by the children’s parent. Parents can see these benefits reflected in the P-EBT Parent Portal (onedhs.tn.gov/parent).

As more details are finalized regarding the P-EBT Reconsideration Process for the 2021-2022 school year, updates will be posted on the TDHS P-EBT website (www.tn.govhumanservices/p-ebt), and on TDHS Facebook and Twitter accounts. Text messaging will be available for parents who opt-in through the P-EBT Parent Portal and the child has a documented COVID-19 related excused absence documented by the school. Text message opt-in for the Reconsideration process will be available starting this summer.

2021-2022 P-EBT Reconsideration Eligibility

If your child does not receive the correct benefit amount and has missing days considered as excused absences due to COVID-19, the parent can claim missing days through the Reconsideration process.

To process a Reconsideration for the School Year 2021-2022 P-EBT, a child must have missed school due to a COVID-19 related “excused absence” documented at the school and not received P-EBT benefits for eligible days. Children that attend a Community Eligibility Program, Provision 2 or 3 school may also be eligible. In addition, a child must participate in the National School Lunch Program and the school should have experienced a closure or reduction of hours for 5 consecutive days. 

Frequently Asked Questions

The Reconsideration process allows parents to report missing P-EBT benefit days from the 2021-2022 school year through the P-EBT Parent Portal. Parents who believe their students are eligible for additional funds due to an excused COVID related absence must follow the Reconsideration process prior to filing an appeal. The Reconsideration process is only open from July 22, 2022 through August 29, 2022. Any missing benefit days submitted by parents via the Reconsideration process will be reviewed by TDHS and, if approved, missing benefits will be issued during the month of September 2022.​

If you have not created a P-EBT Parent Portal account already, please create an account by visiting: https://onedhs.tn.gov and link your children to process a Reconsideration.

During the Reconsideration process (July 22, 2022 through August 29, 2022)  Parents can to sign into the P-EBT Parent Portal to request a reconsideration. Once logged in, you can submit missing days to the Reconsideration process by clicking on the ‘Reconsideration’ link in the main headers or from the ‘Quick Links’ section.

To process a reconsideration, parents will need to ensure their child/children are linked to their P-EBT Parent Portal account. Parents will need to attest and submit the selected days to complete the Reconsideration process.

If you have not created a P-EBT Parent Portal account already, please create an account by visiting: https://onedhs.tn.gov, select P-EBT Parent Portal and link your children to process a Reconsideration.

Yes, the process differs slightly depending on whether your child attends public or private school. Both processes will take place via the P-EBT Parent Portal.

Once logged in, you can submit missing days to the Reconsideration process by clicking on the ‘Reconsideration’ link in the main headers or from the ‘Quick Links’ section. To process a reconsideration, you will need to ensure your child/children are linked to your P-EBT Parent Portal account.

If your child is in public school, you will be able to request reconsideration for the additional dates pertaining to excused absences due to COVID-19.

Special note: If your child is in private school, you will be able to request reconsideration in terms of the number of additional days for each month related to excused absences due to COVID-19.

All parents will need to attest and submit the selected days to complete the Reconsideration process. 

To check the status and distribution date of P-EBT benefits, parents can use the P-EBT Parent Portal by visiting: https://onedhs.tn.gov/parent or calling the P-EBT hotline at 1-833-419-3210. Distribution dates are also shared on the TDHS website, and on TDHS Facebook and Twitter accounts.

TDHS plans to issue one payment for the benefits requested through the Reconsideration process. The single payment will be issued around September 2022. 

The P-EBT amount is based on each student’s number of “excused absences” related to COVID-19 that were submitted through the Reconsideration process and approved. Confirmation from each school can vary from student to student, even within a family. To view the amount your child may receive, visit the P-EBT Parent Portal at https://onedhs.tn.gov/parent.

You can check your P-EBT card balance on www.connectebt.com or by calling the number on the back of your P-EBT card.

You will receive an email once your request is approved or rejected. Once it is approved, you will also be able to see the amount on ‘My benefits’ screen once you log into the P-EBT Parent Portal.

Reconsiderations will not be approved if a child has already received benefits for the day(s) submitted. If a parent selects missing days that cannot be resolved by the Reconsideration process, TDHS will notify the parent and advise on next steps, if any.

Your eligible child should receive $7.10 per each day that he or she had an excused absence due to COVID-19.