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Welcome to IRS 3.0

As most of you are probably already aware the IRS 3.0 Facility Production site has been released. You should already have received a credential letter introducing you to the new system. You will need to use this new username and password combination to access the IRS 3.0 website. IRS 3.0 passwords are CASE SENSITIVE!

Notice To All Facilities: 5/27/2009

Effective May 27, 2009, the Health Data Reporting Act of 2002 was amended by Public Chapter 318. The new law provides that all licensed health care facilities are no longer required to report " unusual events " as the term was defined in the 2002 Act, but that each facility, except for those facilities required to report abuse, neglect or misappropriation pursuant to federal laws and rules (42 CFR ยง483.13), shall only report incidents of abuse, neglect, and misappropriation that occur at the facility to the Department. The facility is required to make the report within seven (7) business days from the date that the facility identifies the incident. The new law removes the requirement that the facility shall submit a corrective action report to the Department. Although reporting requirements for facilities have been changed, the Department is still required to investigate the incidents of abuse, neglect or misappropriation reported to the Department as complaints for certification purposes.

The new law did not change the requirements contained in the 2002 Act that require all licensed health care facilities to report the following to the Department: strike by the staff at the facility; external disaster impacting the facility; disruption of any services vital to the continued safe operation of the facility or to the health and safety of its patients and personnel; and fires at the facility that disrupt the provisions of patient care services or cause harm to the patients or staff, or that are reported by the facility to any entity, including but not limited to a fire department charged with preventing fires. These incidents must be reported to the Department of Health within seven (7) business days after the facility becomes aware of the incident.

Entering diagnoses: (12/06/07)
 
When entering an incident, please look in the Diagnosis dropdown for an existing diagnosis description to meet the diagnosis requirement before selecting "Other".
 
 
 
 
 
 
Authorization Process Update: (3/15/05)
 
There is an update to the code in Add User/Administrator that creates the confirmation url. An additional page has been added for the case of an uninitialized user trying to log on so that they can receive proper direction to complete the initialization. The current email address of that user will be displayed and there will be options of either re-sending the confirmation email to that address, changing the address and sending a new confirmation email to the new address, or cancelling and returning to the login screen. Temporarily disabled the ability to edit the e-mail address in the Edit/Update User screen for all users. Upon completion, a re-initialization processs will be substituted to verify the authenticity of a new e-mail account for an existing user.
 
New Password Recovery: (3/10/05)
 
If you have forgotten your login information please try this new tool before calling the help desk.
 
New Account Authorization Process: (3/7/05)
 
A substantial number of users have been creating accounts with invalid e-mail addresses. Since e-mail communication is a vital part of electronic reporting with the UIRS system, a new e-mail verification process has been implemented. When initializing a Master Account or creating any additional user accounts an e-mail will be generated and sent to the registered account of the new user. This user must click on the link in the e-mail or cut and paste the URL into their browser address bar and complete the login instructions found on the page. Each URL is encrypted and only usable once. A new password recovery tool is now available. If you have forgotten your login information please try this new tool before calling the help desk.
 
ICF/MR Information: (2/7/05)
 
Some ICF/MR facilities may have been sent IRS credential letters in error. ICF/MRs DO NOT report unusual events through the IRS system with a single exception. If your ICF/MR facility received a letter please disregard, the credentials are not valid.
 
Important Information: (1/6/05)
 
IRS 3.0 is in production at http://uirs.state.tn.us
 
IRS 2.0 is still being used for existing reports. If a IR has been previously submitted to the state the follow through on that report must be completed in the IRS 2.0 system http://170.142.107.162 . We know that this may be an inconvenience to some of you, but is the only way to maintain the data integrity of what is currently in the IRS 2.0 system. Reports that are not electronically submitted to the state via the website will be entered into the IRS 2.0 system until Monday (1/10/2005). Therefore, if you submit data via these alternative means you will need to check IRS 2.0 for the status. Please note that the IRS 2.0 and IRS 3.0 usernames may be the same, but the passwords are not. You will not be able to use a IRS 2.0 password in IRS 3.0 or vice versa.
 
Please let me reiterate REPORTS ALREADY SUBMITTED IN IRS 2.0 MUST BE COMPLETED IN IRS 2.0. This applies to medication error supplements and corrective action plans as well as incomplete reports.
 
In IRS 3.0 the link to input Corrective Action Plans (CAPS) will not appear under the Data Entry Tab until the UIR has been accepted by the state. Once accepted you can input the CAP information. This process will prevent facilities from having unnecessarily spent time inputting CAP information for a UIR that is not reportable and no further action is required.
 
At a future time we will be looking at a data migration path for the old data into the new system. This will likely first address 2005 occurrences only, and later look at the possibility of converting all data, although this may not be possible. If this complete conversion can not be completed then the data will be made available through other means, such as a historical reporting system.
 
New reports need to be submitted in IRS 3.0. If you attempt to submit a new report using IRS 2.0 you will be redirected to the new IRS 3.0 website where you will need to log back in. In order to do this you must use your master account (from the letter) to create an administrator account. Then the administrator account can create other accounts or submit reports. There has been some confusion about this process and we are calling back facilities as quickly as we can to help them address these issues. Mostly the problem is related to checking or unchecking the master account box or mistyping the password. The passwords need to be looked at closely as a (1) one may look like a lowercase L (l), etc.
 
There have been some reported problems accessing the IRS 3.0 application. We are trying to identify the nature of these issues at this time. It doesn't seem to be a consistent issue because some facilities are able to successfully access and submit reports.
 
A scheduled update for IRS 3.0 is planned for next week that will include the following:
* E-mail notification back to the facility when a IR has been accepted or marked incomplete
* E-mail notification back to the facility when a CAP has been accepted or marked incomplete
 
Currently in IRS 3.0 the Report tab doesn't have any reports. The report module is under development and will be available in the near future. Since there is limited data in the IRS 3.0 system at this time there is little use the reports would provide at this time.
 
Please feel free to contact our helpdesk 615-253-1446 for technical assistance accessing or logging into the IRS 3.0 website. Due to the current heavy call volume most calls are rolling directly to voicemail. Please understand that all messages are being listened to and entered into our helpdesk ticket system. If you would kindly leave your e-mail address in the voice mail message or e-mail DCHLCHelpDesk.HLCHelpDesk@state.tn.us with your issue you will get an e-mail response back that your ticket has been recorded. We are currently in the process of returning calls to the facilities that have left messages. The number one reported issue is that a facility has an event to report and they do not yet have a letter. If you are on a reporting deadline and have this issue please let us know when contacting us so we can give your call priority.