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Bowles Named Director of Hospitality for Tennessee State Parks

Wednesday, November 06, 2019 | 10:39am

The Tennessee Department of Environment and Conservation (TDEC) today announced Shannon Bowles as director of hospitality for Tennessee State Parks.

Bowles, who has been in the hospitality business for over 30 years and for the last 20 years was general manager of the Nashville Airport Marriott, will oversee six lodges, nine golf courses, eight restaurants and 372 cabins in Tennessee’s state parks.

“We are fortunate to have someone of such talent and expertise to lead hospitality in our parks,” Bryson said. “These are exciting times for our award-winning parks system, and we look forward to what will come with her leadership.”

“I am thrilled to have this opportunity to use the industry knowledge and experience I gained in the private sector to benefit our state parks,” Bowles said. “I look forward to working with the award-winning team to improve the hospitality operations in our state parks and in finding ways to enhance our visitors’ experience.”

While under Bowles’ leadership, the Nashville Airport Marriott consistently ranked in the top 5 percent of all Marriott properties in guest satisfaction and operating metrics. Bowles received multiple national awards during her tenure with Marriott for financial results and operational leadership, along with guest and employee satisfaction. Shannon is also a recipient of the Hotelier of the Year award from the Tennessee Hospitality and Tourism Association. 

Bowles has been an active member of many hospitality industry related boards including the Tennessee Hospitality & Tourism Association, Greater Nashville Hospitality Association, Music City Bowl, Nashville Sports Council, Nashville Chamber of Commerce, and Nashville Convention Visitors Bureau.

Founded in 1937, Tennessee State Parks offer recreational opportunities that include hiking, lodging, dining, fishing, boating, biking and camping, as well as interpretive programs. Tennessee State Parks this year was recognized as one of four finalists for top state park system in the nation at the National Recreation and Park Association annual conference.