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SNP Civil Rights

All agencies and institutions participating in the School Nutrition Program must develop a written complaint procedure for discrimination, disseminate this information to all food service staff, and make the complaint procedure available to all program recipients.

All agencies and institutions shall keep a record of all discrimination complaints, both written and verbal, for a period of three years plus the current year.

All agencies and institutions will record all verbal and written complaints of discrimination and forward those complaints to the department’s Office for Civil Rights within 180 days.

To file a complaint with TDOE, you may contact Christy Ballard, Staff Attorney at phone (615) 741-2921, fax: (615) 532-4791, or email:

Additional information on the department's Office for Civil Rights.

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. 

Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits.  Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339.  Additionally, program information may be made available in languages other than English.

To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at:, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by:

1.       mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;

2.       fax: (202) 690-7442; or

3.       email:

This institution is an equal opportunity provider.