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COVID-19 & Potential Impacts

Statewide Director of Incident Management Position

Friday, May 11, 2018 | 02:47pm

Salary:  DOE

DIDD is seeking to fill the Statewide Director of Incident Management position.

This position will be stationed in Middle TN and will be located in downtown Nashville at the Central Office in Citizens Plaza.

Job responsibilities include oversight and supervision of Central Office Incident Management staff and the Clinical Investigator; attend and present prevention of harm topics at each quarterly IMC PFH meetings; track, trend and conduct root cause analysis in areas related to incident management and investigations in the HCBS waiver; provide leadership for the successful implementation of the Reportable Event Management system under the Employment and Community First (ECF) Choices to include tracking and trending and completing root cause analysis for Tier 1 and Tier 2 reportable events; producing comprehensive quarterly trending reports for submission to TennCare, comprehensive report writing, and statewide travel with occasional overnight stay.

Qualifications include professional experience working with individuals with intellectual or developmental disabilities, experience related to incident management, proficient in Microsoft Excel, excellent interpersonal skills, knowledge of the DIDD provider manual and policies. This position will be filled with a person who has the ability to manage multiple projects in a timely manner, possesses excellent verbal and written skills, the ability to organize and prioritize assignments, work independently and have flexibility in their work schedule.

Anyone interested in applying for this position should send their resume to or fax it to 615-532-9940. Resumes should be submitted by the deadline of close of business on May 24, 2018.

If your name appears on the Tennessee Department of Health Abuse Registry, the Protection from Harm Registry or on the Substantiated Investigations Records Inquiry (SIRI) database that is maintained by the Department of Intellectual and Developmental Disabilities, or the Felony Offender Registry that is maintained by the State of Tennessee, we cannot consider you for employment in this position.

This organization participates in E-Verify.  Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.  This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

The State of Tennessee is firmly committed to the principle of fair and equal employment opportunities for its citizens, and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination or illegal harassment in the workplace.  It is the state's policy to provide an environment free of discrimination or harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status, gender identity, sexual orientation, or any other category protected by state and/or federal civil rights laws.